87claireq
October 15, 2024
Arrived Friday 11th October for the weekend for my daughters 18th birthday, I had emailed the hotel before and asked the to dress up the room, arrived no one knew nothing about this and the lady on reception apologised and said they were short staffed. The hotel is quirky and looks great for photos for Instagram but in reality it’s run down and dirty and seems the rooms are not repaired after been trashed, our patio had come off the runner, aircon broken, tv wires hanging out, not great at all! Many times throughout my stay I had to ask for a clean glass, when you’re paying €16 a drink this should be standard! They were serving cocktails in a gin glass half full. We didn’t check out until Monday morning but the hotel actually closed Sunday which we was not made aware of until we asked for a drink at about 5pm and was told they we closed, couldn’t even get a soft drink, surely they should have closed Monday when everyone checked out? The hotel was also full of druggies slummed around in corridors off their faces on balloons shouting until all hours, I get it’s a party hotel but seemed there was no one even in the hotel except 1 person on the last night so didn’t feel particularly safe! I have stayed on the island many times and there is much better hotels than this, think it needs a major clean up over the winter in my opinion.