Koena cho 2038-1, Sano City, Tochigi Prefecture, 327-0822, JapanSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
53 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.5
Service9.0
Cleanliness9.0
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All reviews(53)
Positive reviews(23)
Reviews with photos/video(5)
Great location(5)
Friendly staff(4)
Fion
Double Room With Bath
Stayed in Dec 2024
Couples
10 review
10.0/10
Outstanding
Posted on Jan 16, 2025
free parking, near outlet and convenience store , nice service
克己長谷川
Double Room With Bath
Stayed in Mar 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on Apr 26, 2025
The night view from Sky Spa is amazing.
The breakfast was also satisfying.
There is an Aeon Mall and a convenience store nearby, so it's very convenient.
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eva0292
Double Room Non smoking
Stayed in Jul 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Sep 15, 2024
It's right in front of Sano Bus Terminal, so it's great for people going to Sano, Tochigi Prefecture! And you can use the outdoor bath on the rooftop for free until late at night, so it felt like a place to rest. There's a convenience store about a 3-minute walk away, so it was okay for me to stay alone!
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Naimeizi
Double Room Non smoking
Stayed in Nov 2024
Business travelers
16 review
9.0/10
Great
Posted on Feb 12, 2025
I always stay here on business trips. Perhaps because it was the busy season around the end of the year, the hot water only came out occasionally this time... I was in trouble because I was taking a shower. My colleague said the same thing. Maybe I should have gone to the large public bath... but it was disappointing.
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Guest User
Double Room With Bath
Stayed in Nov 2024
Couples
1 review
10.0/10
Outstanding
Posted on Dec 28, 2024
I stayed at this hotel the other day.
The front desk staff were very polite and heartwarming. I especially appreciated how they dealt with my forgotten belongings quickly and courteously without a single complaint.
Also, when I used the large public bath early in the morning, it was all to myself, and I was able to spend a relaxing time watching the sunrise, which was a wonderful experience.
Thank you so much for providing such great service and an excellent environment. I would definitely like to use your services again.
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Taka Kawasaki
Moderate Compact Room
Stayed in Jul 2024
Couples
5 review
9.0/10
Great
Posted on Aug 13, 2024
It's been a while since I last stayed here, but the staff's attitude was a little different from what they usually do, which was very pleasant.
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Guest User
Twin Room Non smoking
Stayed in Jun 2024
Family
10 review
10.0/10
Outstanding
Posted on Jul 27, 2024
I was grateful that they gave me a cold towel. It was convenient that there was a laundry room next to the women's bath. The microwave was in a different location than when I stayed there before, so it was easy to use.
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たい
Double Room Non smoking
Stayed in Jun 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Jul 21, 2024
The lobby and rooms were very clean and comfortable.
The staff were also very polite and I was able to go to work in a good mood.
The breakfast menu was different for each day, so I didn't get bored of it.
I liked that I could choose the soy sauce for my egg on rice.
I'd like to use your services again when I come to Sano.
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Guest User
Double Room Non smoking
Stayed in May 2024
Business travelers
1 review
8.0/10
Very Good
Posted on Jun 24, 2024
Breakfast was delicious.
It's great that you can get takeaway coffee.
There's always a line for the elevator...
I wonder if there's an effective way to use the stairs.
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Guest User
Double Room With Bath
Stayed in Nov 2024
Business travelers
18 review
10.0/10
Outstanding
Posted on Jan 6, 2025
The room was clean and the waiter was helpful
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Double Room Smoking
Stayed in Aug 2023
Family
2 review
10.0/10
Outstanding
Posted on Sep 16, 2023
I wanted to find a hotel close to the airport bus stop, so it was very convenient😊
It's also very close to the Sano Outlet Mall, so it was great to be able to go there easily.
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Guest User
Twin Room Smoking
Stayed in Oct 2023
Business travelers
1 review
10.0/10
Outstanding
Posted on Nov 9, 2023
I made a reservation the day before and it was very convenient!
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mamoma
Double Room Non smoking
Stayed in Dec 2023
Business travelers
70 review
10.0/10
Outstanding
Posted on Feb 24, 2024
Conveniently located near the outlets.
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Haotai
Double Room
Stayed in May 2022
Business travelers
3 review
10.0/10
Outstanding
Posted on Jun 20, 2022
The room was beautiful anyway. I stayed here for work this time, and stayed for 3 nights and 4 days, but the staff responded well.
The open-air bath was also very comfortable and I was able to spend a fulfilling time.
I still want to use it.