Guest User
October 16, 2024
Overall the rooms were quite damp and smelly. There was a plumbing problem in every bathroom which caused a lot of inconvenience. Please have more variety in the food. Ask your waiters to write down orders and be aware of what is available. The people at the reception were kind and tried to solve these issues but there wasn’t much they could do. Overall the hotel needs a revamp. Given our wonderful previous experiences at other mp t properties, our expectations were not quite met by gateway retreat.