Hotels near Bernal-Gulnac-Joice Ranch, San Jose

It seems to be run by an Indian family, and they are clean and friendly. There are 5 bus stops at the San Jose convention center, where there are many vehicles, and accessibility is good. There are good shopping and restaurants nearby. This is a place worth recommending.

Don’t expect to get any rest at this DoubleTree. We booked a hotel room for 3 nights. Room 201, the East wing of the hotel, right next to the retail shops (Marshalls), and above their delivery dock and industrial trash compactor. The rooms were nice & clean. However, you will not be able to have a restful stay at all. Friday night, we were awakened at 3:30am, by a big rig truck, delivering or picking up something. Not sure if it was working for the hotel or the retail, but after this, it was not easy to fall asleep again. Song with this nuisance the doors below us (staff entrance) would open and be slammed non-stop for the next hour. Saturday morning we told the front desk staff about the issue. They said they would move us on the other side of the hotel, but they had to wait for guests to check out (which they assured us they would have) and they could hold a new double room for us. We told them we would be back later after our event, to get the room. Later that day, upon returning to the hotel around 4pm, we came back to the front desk, there was new shift working the front desk. They told us they did not have a new room for us, and that they were fully booked, and were “prioritizing large groups” and did not have a new room for us. Extremely disappointing! Nothing we could do. The next issue was Monday morning. Awakened again, by the hotels laundry delivery service truck at 6am!!!! Rolling his Containers into and out of the truck, using the load lift gate each time. The rooms should be made sound proof, with sound proof windows as well. The hotel should also have an agreement with the retail businesses to not disrupt hotel guests with their deliveries and use of the trash compactor in the middle of the night! Bottom line, the fact that guests could not have a restful nights stay at a hotel, is not good for a hotel! I mean, isn’t this the main purpose for hotels?! For guests to be able to sleep comfortably without disruption?! So beware of this HUGE issue if you decide to actually book a room with this DoubleTree Hilton Hotel.

I am in love with this hotel and the staff. I don't know them personally but after staying here a few times I feel the customer service is on point. The breakfast is fabulous. Everyone takes their time to greet you and make you feel comfortable; especially a lady name Regina I believe her name is who always asks how everything is or went. Super fabulous customer service on every end; cleaning staff, kitchen staff, front desk, etc. I am a happy camper!

Breakfast is a very simple cold meal, placed on a small table in the lobby, only boxed cereals with yogurt, apples, snacks or something. It's better to go to the cafe to eat hot. Room air conditioners and refrigerators are noisy enough to affect sleep. There is a parking lot. The location is very good, opposite the large lawn of high school, very close to downtown. When checking in, you must ask for a room with a balcony. Otherwise the window is very small, as long as you stay, you will not change rooms.

The newly built hotel has relatively new facilities and is very clean. You can buy food and drinks on the first floor, which is quite convenient. It is far away from the bustling area of ​​the city, and it takes 10 to 15 minutes to walk from the nearest light rail station. Recommend renting a car or uber to travel

While we had a confirmed reservation for a room at the Hampton, they were booked up, however, helped us move across the street to the Holiday Inn. It was midnight, with three young kids, and the front desk man for the Holiday Inn was proceeding to tell us there were no rooms and no options. After the front desk man from the Hampton pushed, Holiday Inn agreed to ”clean a room” so we could stay the night. They proceeded to clean a room with 1 King bed, when there were four of us and we asked for a room with two queens. An hour later, we were let in a room. The tile floor was sticky and there were only 3 shower towels (even though they all knew there were four people). Beds seemed clean and were comfortable. Airport shuttle driver was then about 12 min behind schedule but was very nice gentleman. I wouldn't care about the late shuttle (we planned extra time), except when you don't get into a room until 1am and you have to catch a 6:15am shuttle, it's annoying.

Overall, I am very impressed. The room and bathroom were excellent and very clean. Staff were very courteous. Only negative experience was with the TV. I did not get Chromecast working on my iPhone and gave up after a few minutes of trying. Yes, I plan to stay here again next time.

This is the best hotel to stay in the whole of South Bay Area including Cupertino, Sunnyvale, Mountain View, Palo Alto and San Jose. I have been so impressed with the service of all the employees and specifically Madison as she not only helped me at the front desk but I saw that she was prompt to answer my questions and provide appropriate response through the Hilton Honors App too. The Hilton brand experience is also amazing at this place and all the amenities are to the point like Parking, Restaurant, Fitness Centre etc.

My office is very close by so this is the preferred hotel when we come into the office. I've stayed at AC Brand hotels a few times and like them. This hotel was great. Front desk staff extremely nice and helpful! Great lobby bar with a very talented mixologist, was not expecting that in a hotel bar! Breakfast was included in my rate and was super healthy and very tasty. Choice of a healthy egg entree with a breakfast buffet filled with healthy options including yogurt, fruit, juices and whole grain breads. My room was super spacious with a king size bed and a large banquette type couch. A nice desk area with lots of light. My bathroom was a completely closed space, but a colleague had a completely open bathroom with frosted shower and toilet doors which I thought was strange and probably not the best if traveling with kids or with family. I was on the freeway side of the building and was not bothered by the noise of the road, but another colleague was, so if you are sensitive to noise, ask for a room on the other side of the building. Thanks for a great stay! Will be happy to come back.

Call front desk via phone to arrange a housecleaning service since I forget to remove the “do not clean” sign from my door knob. But no showed. Next day I pretty sure I remove the sign but the housecleaning still no showed. Finally I got the housecleaning service but they even don’t willing to put 2 more water bottles in the room and refill the napkins, so I have to get the bottles of water from front desk by myself. I’m not sure if this is normal, but I really believe I can for sure getting better service if I stayed in a shorten period, for example 2-3 days. Good parts for the hotel. There provided good breakfast which I don’t have any complaints about that. The service in front desk also great to help me with good and positive responses. I will consider to stay next time, only because of the breakfast. I hope they can take seriously on the issues I mentioned. I did complain to the front fest and hope they will improve. Not yet receive the email or contact for the follow up as well. Overall, good hotel with great breakfast.