The Lodge at ChaaCreek

I loved being in the rainforest and waking up to the sounds of birds. The staff is lovely and helpful. the rooms have no keys which takes some getting used to but also makes you feel that stealing isnt a problem. You can lock up your valuables. The excursions are fun and interesting and the massages are great. They really make sure that you have a wonderful experience there.

Very bad WiFI connection otherwise very good

This spring break trip was more than we could hope for. The accomodations qere fantastic. Even without air conditioning, the fans in

Chaa Creek truly deserves all the five star reviews here - so I will add my voice to all the praise! My husband and I splurged for the Ix Chel villa for the first three nights, and since I booked last minute we had to switch to a different room the last night. It was all done seamlessly. The Ix Chel villa with the private plunge pool might have been the most luxurious accommodations we have ever stayed in (we have traveled a lot) It was stunning, with floor to ceiling windows facing the rainforest, huge outdoor area with dining table, comfy loungers, plunge pool and the sounds of the river floating up from below. We spent more time than we planned at the villa, because it was so inviting in every way. When you book the Ix Chel villa, you "also enjoy the unobtrusive yet attentive service of a personal butler..." We've not encountered that level of service before, we weren't sure what to expect, but then there was Candy! Oh what a lovely person - she really made our stay at Chaa Creek extra special. She set up romantic dinners for us, greeted us at breakfast each morning, brought us lunch to our villa, arranged tours, helped me procure some things I forgot to bring from home, really whatever we needed. She was so gracious and kind and we really enjoyed her company as well - thank you Candy!! On our last day there we did the day trip to Tikal - incredible and an absolute must in my opinion - when we returned Candy had arranged for all our bags to be moved into our new room so we didn't worry about a thing. Although not as large, the Macal Riverview Suite was beautiful as well, and we did not have a problem sleeping with the multiple fans in the room (Ix Chel does have AC) The grounds at Chaa Creek are beautiful and lovingly maintained, The entire staff is friendly and helpful, we enjoyed the constant sounds and sights of tropical birds, the butterfly house, and amazingly we did not have any issues with biting insects. And the food - Outstanding!! Some of the best food we have encountered while traveling (and we are from NYC and DC to boot!) I really don't have a single negative thing to say about Chaa Creek- just highly recommend!

Every staff member treated the customers like royalty. They were so friendly and welcoming. The property was breathtaking. A great spot for respite and relaxation. My mom and I went on the horseback ride. Highly recommend as it was very reasonable and an actual "in jungle" adventure. The guide was so funny and provided a memory to last a lifetime

We had 3 nights at the Lodge at Chaa Creek. This is located a 15-20 minute drive outside the nearest town. It is a comfortable resort type development. The bedrooms were enormous with very comfortable beds and effective air conditioning. Would have liked a door on the toilet area to give more privacy. The restaurant has an expensive and rather fancy set meal in the evening but if you ask they allow you to order off the lunch menu which is varied and more reasonably priced. The hotel organises a number of activities (most of them at an additional charge). We also enjoyed a visit to the local town. The botanical gardens which are a couple of miles away, were great and you can have a guide at a low cost. The staff and service was all very nice.