San Diego Hotels with Airport pickup service

Very old hotel with dated rooms. The rooms are not good. I had to shift three times, and the front office staff handled the passport carelessly. Won't stay in this property again as I was not impressed with the room quality. Housekeeping is only available every three days—no staff to help to shift the luggage from room to room when I was moved. I booked a bay view room with a balcony, but they provided the first room, which has smelly rooms and no working aircon. Moved to another room without a bay view and, after a night, moved to another room on the eighth floor with a semi-bay view and balcony. Honestly was not impressed with the experience. No free water in the room. Wifi was not the fast.

We stayed here for 3 nights and really liked the location. Most things were walkable and the trolley was a couple of minutes walk away too. We did have a car and used the Columbia Garage across the road from the hotel which was about half the price of the hotel valet. The room was clean, a little worn in places but everything worked. It was a bit of an odd shape so that made it feel a bit smaller than it probably was. Full housekeeping was on request, but they did towels and trash every day which suited us. The big downside for me is the resort charge, if it's not optional then just include it in the room rate.

Even though I gave them a score of 4, if the is an overall rating I would give a 3. They messed up my reservation. I booked a king bed with bay view but instead they put me in a room with 2 double beds and the view was the back of a tennis/pickle ball court. Room was on first level of Lanai tower near end of the hallway close to stairs so high foot traffic so noise come from everywhere, footsteps from second level, hallway, and from outside balcony.☹️ Not worth the room price per night

I had the opportunity to stay here on the 18-20th of January and received excellent service from Doreen at the front desk, who was very knowledgeable about the surrounding area and very helpful with my check in process. I travel quit a bit with my company and told them If we have to go back to San Diego, This is where i would like to stay. The breakfast was very good and the rooms and bed very clean and comfortable.

Service: The surrounding environment is elegant, you can feel the warmth of home together, you will not feel strange, the hygienic environment is elegant, the service is thoughtful, and you really feel comfortable when you go out

Just returned from a 7 night stay at this hotel. They are in a great location close to downtown and other popular attractions. Lots of parking. Fun things to do on-site including a pool and mini golf. Great view from our room. However, we were promised maid service every 5th day of our stay. On the 4th day, we stopped by the front desk to make sure our room was on the list to be cleaned the next day. They assured us it would be. It wasn’t. When we inquired we were basically told too bad, we have other rooms to clean that take priority. So we were left with a stack of dirty towels and overflowing garbage cans in our room. They promised to clean the room the next day. They didn’t. Again, no apologies or reasonable explanation as to why. Long story short, our room was not cleaned the entirety of our visit even after multiple requests and the promise that it would be done on the 5th day. If they are not able to clean the rooms of guests, it then made us wonder how well the rooms are cleaned after people check out… Because of the hotels inability to offer maid service, we would not stay here again. If you’re okay with keeping stacks of dirty towels and overflowing trash cans in your room then this hotel would be for you. For our next visit, we’ll stick with a private rental where we know the expectation is to do our own maid service

The location is very good, it is recommended that the sea view room, the landscape is better, you can see the US military base in the distance, park the aircraft carrier, there are always black Hawk helicopters constantly rising and falling during the day!

Every one we encountered in this hotel was pleasant and friendly, and most of all eager to help! We were there for the MCRD graduation and it is obvious they fully support the military. The hotel is close to MCRD, But I would stay there again even if just wanting to go to Old Town, their shuttle and drivers are great about taking you places at no charge. I used to travel in my career, this is the best hotel people experience I have ever had. And it is very clean!!! Thank you guys!!

First the good things - the location is great at Liberty Station with shops close by and walking paths. We also appreciated being able check-in early, as we had just arrived on a flight from overseas. Now to the bad: - The shower head was the worst we've experienced in a hotel for years. It was a high velocity massage head, with no means of adjustment for either volume or intensity, and was so intense it hurt. It also seemed to use a lot of water - I thought that low flow heads were required in California. - On the first day, there was no housekeeping. When we called to complain, we were told that housekeeping was only every second day. They could have at least told us this on check-in, or had a notice in the room. We don't mind it being every other day, as long as we know, however, given what they charge for a room, it should be daily. - The carpets in the common areas were dirty and stained. - The faux wood floor in our room was dirty and scratched. - It was offensive being asked to pay for parking, particularly given the rate for the room. It is a large open air lot with plenty of space. We don't mind paying for parking at a downtown hotel, where parking is at a premium, but it is just an opportunity for an additional ”hidden” charge in this situation. Hotels are getting worse than airlines with add-on charges! Anyway we were very disappointed with our experience.

I was looking for an inexpensive place to stay near the airport. I should have looked harder. This hotel is more motel, with doors facing the street. In my room, the door didn’t seal properly so the sounds from the street were super loud. The wall unit heater growled all night. The furnishings and decor are pretty shabby. The worse part of my experience was having to step over a homeless person sleeping in front of the office door when I went to check out. There are loads of nicer hotels nearby. This place is not worth it.