Wyndham Hotels and Resorts Hotels in Salzburg

I booked an “executive” room at a rate above the already high standard price, largely because the listing photos showed a spacious bathroom with a bathtub. In reality, the only “executive” feature seemed to be that it was located on the 6th floor. Access to the executive lounge was not included and required an extra fee — and from what I saw when peeking inside, it certainly didn’t seem worth paying for. The biggest disappointment was the bathroom. It was shockingly small, with a shower stall easily under 1m². As a petite Asian woman, I still found it uncomfortably cramped and awkward, especially when washing my hair. The space looked nothing like the listing photos, which feels misleading. I regret not raising this with reception immediately, but the more I used the room, the more dissatisfied I became. Misrepresentation in promotional images is simply unacceptable, and I will be attaching comparison photos to show the difference. The room itself also fell short in comfort. The pillows were so thin that they flattened to bed level the moment you lay on them — we had to fold them in half just for the extra height for support. Amenities were extremely basic and in no way justified the high room rate. This was my first time staying at a Wyndham property, and I sincerely hope this is not reflective of the brand’s overall standards. The only plus point of this hotel like other properties at the area is that it’s near the main train station and transportation. Service at check in was also very helpful with the nice lady taking time giving directions with a map.