Carrer de Falset, 9-17, Salou, Catalonia, 43840, SpainView Hotel Details
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1 night
Hotel Best Los Angeles Guest Reviews
3.8/5
Good
62 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(62)
Positive reviews(41)
Reviews with photos/video(7)
Negative reviews(5)
Guest User
Double Or Twin Room
Stayed in Sep 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 2, 2024
So sweet lovely movement
Guest User
Double or Twin Room
Stayed in Jun 2024
Couples
4 review
2.2/5
Posted on Jun 20, 2024
Not for a good movement
Elena
Single Room
Stayed in Jul 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jul 10, 2023
The hotel is the best. It's good that we chose him. Great location, everything is clean and tidy, food is exceptional. Huge thanks to the chefs!
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Guest User
Double Room
Stayed in Aug 2022
Couples
4 review
4.7/5
Amazing
Posted on Aug 23, 2022
Clean hotel in good location! Madu's welcome is great! Clean room well cleaned.
Only downside of sewage smell rising in the shower to be corrected!
People don't respect anyone anymore, they slam their doors and run down the halls at 7am to get their breakfast.
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Anonymous User
Double Or Twin Room
Stayed in Sep 2024
Couples
3 review
4.2/5
Very Good
Posted on Sep 29, 2024
Un hotel muy bueno en Salou. Recomendado. Está en la zona de Capellans.
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Rob T
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 20, 2024
Well run hotel,good food, good bar areas very clean. Situated close to beach and shops only a few minutes walk to each. The municipal park nearby is a welcome break. The land train is also an enjoyable way to see Salou. Really enjoy our holiday would return.
Response from Property: Dear Guest, Thank you very much for your kind review! We are delighted to hear that you had such a positive experience at our hotel, and that you enjoyed the food, bar areas, and cleanliness. Our location, close to the beach and shops, is indeed one of the many advantages we offer, and we are glad you found it convenient. It is also wonderful to know that you appreciated the nearby municipal park and the land train tour of Salou. We look forward to welcoming you back for another enjoyable stay in the future! Kind Regards, Best Los Ángeles
Dzikadanka
Stayed in Sep 2024
Couples
1.0/5
Posted on Sep 17, 2024
I would like to share my review of the Best Los Angeles Hotel in Salou. I’ll start with the positives—good location and a working refrigerator in the room. Now, moving on to the negatives. The staff at both the reception and the cafeteria were very unpleasant; they gave the impression that they were working there reluctantly, especially the bald man. The food was terrible, with the same options for breakfast and dinner every day, and having to pay for water at dinner was another joke. The rooms were very small, the bathroom was dirty and cramped. Despite leaving a “please clean the room” sign, the cleaning staff did not clean the room; they only replaced the towels and took out the trash. There is no hand bands, they give you a piece of paper and you have to show the paper to the staff member to use the canteen While I didn’t expect miracles, this was still supposed to be a four-star hotel
Martina M
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 27, 2024
We really enjoyed our stay here. The rooms are nice and cleaned every day. We had all inclusive and we have to praise the food menu. Breakfast - omelets, eggs or pancakes will be prepared fresh for you while you wait, the other selection of food is also very large. Lunches were also rich in choice, and dinners were the best - extra themed international cuisine every evening. During lunch and dinner, they will prepare a fresh steak while you wait. The staff was pleasant, helpful and despite the large number of people who pass the restaurant, they manage everything quickly. It is about 5 minutes from the hotel to the sea, there are many shops, restaurants and bars nearby. The city of Salou is beautiful, it is clean and safe, the beaches are big with a long promenade along it. At the end of June, the city was already a little busier, the season will probably be even more lively, but we like it, so we really liked it there. We definitely recommend the location and the hotel.
Response from Property: Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our hotel. We are pleased that you found our rooms comfortable and appreciated the daily housekeeping service. It is wonderful to hear that you were satisfied with our all-inclusive dining options, especially the freshly prepared breakfast items and the themed international dinners. We are also glad that our staff's efficiency and helpfulness added to your positive experience in our restaurant. Our hotel's proximity to the sea and its convenient location near shops, restaurants, and bars provided you with a pleasant stay in the beautiful and safe city of Salou. We appreciate your recommendation and are grateful for your kind words. We look forward to welcoming you back on your next visit, and we remain at your service for any future needs. Kind Regards, Best Los Angeles
BarbaraL3614
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 25, 2024
Great hotel very thing went well checked in and out good rooms nice lovely walk in shower pools where good too food ok plenty to eat free ice creams help yourself to soft drinks and beers very nice team very close yo shops and 5 mins from the small cove up the hill and 10 mins to big beach definitely go back and stay there bonus you get free safe in room
Response from Property: Dear Guest, Thank you for your fantastic review! We are thrilled to hear that you had a great experience during your stay with us. It is wonderful that you found everything to your satisfaction, from the smooth check-in and check-out process to the nice rooms with lovely walk-in showers. We are delighted that you enjoyed our pools and found our food offerings adequate with plenty to choose from. It is great to know that you appreciated our complimentary ice creams and the selection of soft drinks and beers available. We are glad you found our team friendly and helpful. Our central location near shops and a short distance from the cove and beach adds to the convenience of your stay. Thank you for highlighting the free in-room safe as an added bonus. We look forward to welcoming you back for another enjoyable stay in the future! Kind Regards, Best Los Angeles
Petr E
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 13, 2024
Nice 4 star hotel, good choice of food, good location very close to the center and beaches, simple rooms, clean, comfortable mattresses, nice view from our room, helpful receptionists, can only recommend. Bus stop very close to the hotel.....
Response from Property: Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed our convenient location, the variety of food, and the comfort of our rooms. It is wonderful to know that you appreciated the view from your room and found our reception team helpful. Your recommendation means a lot to us. We hope to welcome you back for another great stay in the future! Kind Regards, Best Los Ángeles
gazrey8814
Stayed in Oct 2024
Couples
4.0/5
Very Good
Posted on Oct 6, 2024
Really nice and clean hotel. Great location, everything is walkable from the hotel. Staff were hit and miss. The night staff (arrived st 10pm) were to be fair rude. Not helpful at all. Started us on a bad note. Room was spot on, good size with a balcony. Shower was literally a dribble though, no power at all. Room was cleaned daily to a great standard. The day staff were a lot better at reception, helpful and friendly. The pool area is great (2 areas). Bar at one of the pools. Bar staff weren't as friendly as used to but ok. Food was OK. Only had 1 evening meal in. All in all I'd return here ad no major issues at all
Response from Property: Dear Guest, Thank you for your review and for your comments about the cleanliness, location and comfort of our facilities. We are sorry that your arrival was not what you expected, but please rest assured that our team strives to provide a quality service at all times, and we will review what happened with the night staff. We are glad you found the friendliest day team and that you enjoyed the pool and bar. We appreciate your comments about the shower and food. We will work to improve those details. We are pleased to know that you would return. We hope that your next stay will be even more pleasant. Kind Regards, Best Los Ángeles
Suzy1Lancashire
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 6, 2024
If you are looking for pleasant surroundings and excellent value for money then the Best Los Angeles fits the bill. We had a week all inclusive with excellent food choices, unlimited local drinks, tea, coffee, snacks and ice cream. The food was plentiful in a buffet style with different fish and meat choices each day. The chef also had a counter where he freshly cooked items. We like trying different foods so we were happy with the variety. Some may struggle if they only eat plain food however, there was always burgers, pasta, rice and chips on offer. The staff work really hard to ensure guests are looked after and the hotel is very clean. Note to hotel: a chart showing the variety of local drinks available (similar to the one for ice creams) would be useful on the bar. We only discovered part way through the week that a 'Baileys' was an option and I think other guests would find this helpful. We didn't spend much time in Salou, choosing to use the hotel as a base to visit Barcelona, Tarragona and Cambrils during our week. We would definitely return to the hotel if we decide to explore more of the Costa Dorada.
Response from Property: Dear Guest, Thank you very much for your kind review. We are happy to know that you enjoyed your stay, the variety of our gastronomic offer and the all-inclusive service. We are pleased that you appreciated the quality and variety of food, as well as the effort of our team to ensure a pleasant experience and a clean environment. We appreciate your suggestion regarding the local drinks menu at the bar, and we will take it into account to improve our guests' experience. We will be happy to welcome you again if you decide to continue exploring the Costa Dorada. Kind Regards, Best Los Ángeles
Judith O
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Oct 2, 2024
Clean and well maintained hotel. Double bed each and lovely soft bolster pillow. Bar staff friendly and activities available if wanted. Handy for lots of shops and bus stops to local resorts and further afield to Tarragona. Local markets daily
Response from Property: Dear Guest, We are happy to know that you found our hotel clean and well-maintained, and that you enjoyed the comfort of our bedrooms and pillows. It is amazing to know that you appreciate the friendliness of our bar staff and the activities available. We strive to offer a convenient location, so that we are happy to be able to take advantage of local stores and transport. We hope to be able to welcome you again in the future. Kind Regards, Best Los Ángeles
Leo038
Stayed in Sep 2024
Solo travelers
4.0/5
Very Good
Posted on Sep 29, 2024
All good no problems at all. A clean hotel and the food is good its also good that the drinks in the fridge are free. It is also very good positional wise for the Salou Soul weekender that I go for. I stayed there last year and I expect I will stay there next year.
Response from Property: Dear Guest, Thank you very much for your comment. We are glad to know that you had a pleasant stay and that everything was to your liking, from the cleanliness of the hotel to the food. We are also pleased that you enjoyed the free drinks in the minibar and that our location was ideal for the Salou Soul Weekender event. It will be a pleasure to welcome you again next year. Kind Regards, Best Los Ángeles
jonn65
Stayed in Sep 2024
Couples
4.0/5
Very Good
Posted on Sep 28, 2024
The hotel overall was nice, self-service drinks good variety on All inclusive, plenty of seating outside by the pool The rooms were a little compact, especially the bathroom Food was below average for a 4* very similar food every night, and most of the time, it was lukewarm They have a little outside eating area, which was nice. Hotel in a good location right at the top of all the shops bars and restaurants, Kettles can be hired at reception
Response from Property: Dear Guest, Thank you for sharing your opinion. We are pleased to know that you enjoyed the overall ambiance of the hotel, the variety of self-service drinks and the outdoor areas by the pool. We are also pleased to know that you found our location convenient, with easy access to shops, bars and restaurants. We appreciate your comments about the size of the rooms and the variety of food. We understand that space and diversity in options are important, and we will take your suggestions into account to continue improving our guests' experience. We are glad you enjoyed the outside dining area and the option to hire kettles from reception. Kind Regards, Best Los Ángeles