Guest User
April 23, 2025
Stayed with family in April for 2 nights. PROS:- Comfortable beds, we were on 5th floor which was quiet, so we had excellent sleep. Good air conditioning Kids enjoyed the pool, small slides and play park. Staff in dining area were working in credit hard in very difficult circumstances. CONS:- No bath towels provided, when I requested some only 4 hand towels delivered. Dining room was carnage, limited choice, really busy, rude customers. I requested water from the bar for a child who had become ill one evening. The bar man refused, told me to go to desk and "buy" water first and bring receipt. I advised we had a sick child to which he accused I was "playing with him". Not impressed at all. Sunbeds covered in bird poo. Mould in room fridge Dodgy electrical/bedside light Check in was incredibly slow Not the hotels fault, but please note the wait for a taxi in Salou is horrendous. We waited 2.5hrs!! Unfortunately I would not return to this hotel.