To start we arrived at the hotel some time after noon as a party of 7, my parents, my two sisters, my partner and my one of my sisters partners and we booked two rooms for one night. Upon walking into the hotel we were greeted to a literal construction site. There was a large tarp on the far end of the lobby which covered up something, presumably renovation work, and the ground had guys working on tiling. We had to walk over a cardboard walkway to get to our rooms. The front desk was staffed by two people, who didn’t have uniforms. Behind the front desk looked disorganized and on the front desk there was a pile of pillows and blankets. The staff at the front desk were very polite and helpful which is possibly the only good thing about this place. The walls of this place all have black streaks and smudge marks and every doorframe had dents and smudge marks near the handles. It looked horrible. First pair of rooms: The room meant for my sisters, me and our partners didn’t have a fold out bed like we had booked. The room was clean, though I didn’t have to time to look around as we had pretty much went straight back to the front desk to get a new room. The room my parents stayed in smelt strongly of cigarettes, and they also switched rooms right away. Second pair of rooms: Upon walking into the room we were staying in the smell of funk but mostly urine hit us. It was so bad it had my sister and I gagging. The tables in the rooms had what seemed to be oil or some residue form cleaning products, the fold out bed/couch looked like it had been there sense the 80s and had yellow stains on its pillows, the walls had splash marks from something and the windows, which we opened to try and air out the place had no screens so bugs could just fly in. The room was disgusting. My parents room was fine and they had pretty much the same problem we did but to a lesser extent and no urine smell. Third pair: The woman who was looking after us was very polite and helpful and was able to get us two extra rooms, one for my parter and I and one for my two sisters and their partner. Our smelt like cleaner and funk when we walked in but wasn’t too bad smelling. At this point we left to go eat and shop and when we came back the room smelt like feet for some reason. My partner and I had just decided this is probably the best we’ll get and stayed in this room. The worst hotel I’ve ever stayed in. With the state this place is in I have no idea why it’s open for people to stay in. The more I look the grosser it gets. If you want to stay in a place that isn’t gross and doesn’t smell or look like a crack den go across the road at the holiday in.
Outstanding
98 Reviews