Kulm Hotel St. Moritz

Facilities: The hotel's facilities were highly rated, including a luxurious spa with indoor and outdoor pools, sauna areas (including a women-only section), and a dedicated kids’ pool. The gym, cigar lounge, and meeting rooms also received positive mentions.

The Kulm hotel sits on its perch looking down over the picturesque town and lake of St Moritz. A seat on the balcony at breakfast is all you need to truly believe you have woken in heaven, with soft fluffy balls of clouds skirting between the mountains, which are perfectly reflected in the still lake. And Jenny the GM is our Archangel, gliding around this magnificent hotel, clipboard in hand, providing love and support to guests and staff alike. Jenny found me wandering in slight confusion on level one. Sporting my gym attire she rightly assumed I was in search of the fitness area. This fortuitous moment gifted me a personalised tour of the most spacious and perfectly executed wellness space I have been blessed enough to see. Up a flight of stairs to the spa sanctuary and the fitness centre, which is cleverly divided into 3 spaces to assist with privacy and flow. The genius of having all the cardio equipment facing the floor to ceiling windows, a yoga and Pilates space closed off for added solitude and free weights (and lots of them) also isolated, where grunts (and any other emissions) can be released without the need for feeling self conscious. The pool at The Kulm is indoors, it is 20 metres long and I hazard a guess about 12 metres wide. Both times I swam I had this huge area to myself. The Jacuzzi is outdoors through a swim out doorway, another guess, about 15 metres long with multiple jets targeting multiple sites. There are two relaxation zones, blissfully quiet, and a separate space with multiple sauna and steam options, as well as infrared back therapy. Ensure you allow enough time to indulge. My room was just above entry level price wise. It was so recently refurbished it still smelt comfortingly of fresh wood. The design was incredibly clever - it was a small space but held a large double bed (with all the recharging tricks at the bedside), a comfortable arm chair and side table, a desk and chair, as well as the minibar (included!), tea and coffee facilities. A huge window let in sunlight and fresh air. Inside the doorway was the walk in robe with ample storage space and the bathroom layout afforded an extra big shower room with bench seat. This cosy nest felt safe and far more intimate than the usual hotel room layout. Breakfast included a buffet with everything, fresh coffee, and a la carte for the specials. On weekends smoked fish is freshly prepared by the chef. This is truly gastronomy in a grand setting. Once again - ensure you allow enough time to indulge. Throughout Switzerland customer service is at the highest level. At the Kulm it has gone toward the stratosphere. Teadora ran down the street after me to ensure I had enough water for my hike, and to double check that I had my sunscreen, Davos walked me onto the train platform to the very spot my carriage doors would be when the train arrived, and when I found the pillow menu at 10pm at night and phoned housekeeping to try an anti snoring remedy pillow it arrived almost b