4 Chome−1−2, Chuo Ward, Sagamihara City, Kanagawa Prefecture, 252-0231, Japan
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Rooms (25)
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8.0/10
N Hoven
10/10
らっち
Featured (10)
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Exterior
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9.5/10
Guest User
Dining (19)
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8.0/10
N Hoven
8.0/10
N Hoven
Public Areas (19)
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8.0/10
N Hoven
User Uploads (13)
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10/10
らっち
8.0/10
N Hoven
10/10
らっち
6.5/10
Guest User
10/10
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6.0/10
Aleksei Cherepanov
10/10
りんりん
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We Price Match
1 night
Guest Reviews
7.4/10
70 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities6.8
Service7.8
Cleanliness6.5
N Hoven
Superior Twin Room Non smoking
Stayed in Oct 2024
Family
23 review
8.0/10
Very Good
Posted on Nov 4, 2024
Very near JR station room size is ok compare to Japanish hotel. The room was a bit old an not so clean a lot of dust came out when you open Aircon. So we need to turn of the air con but it Ok since out side Temp was 14 so we open a bit of window to got airflow. After midnight was no train any more so it not to Noise if you open window. ABF was ok have some egg sausage rice with curry Fish . The hotel stuff was very polite. Room Rate is Ok
Response from Property: Thank you very much for staying at Hotel Crown Hills Sagamihara. All the staff are happy that you were satisfied with our service. We will continue to strive to provide better service. Please use our service again if you have the opportunity. Thank you very much. Hotel Crown Hills Sagamihara
りんりん
Economy, Semi-Double with Bath, City View
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 8, 2025
It was clean, comfortable and quiet. It's close to the station. The light bulb in the room was out, but the staff replaced it right away.
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Aleksei Cherepanov
Semi Double Room Smoking
Stayed in Apr 2025
Couple
14 review
6.0/10
Posted on May 12, 2025
Pros:
- Located 2 minutes from the metro station and buses;
- Breakfasts available;
- The staff is helpful and polite;
Cons:
- Very dirty. There are stains and peeling wallpaper in the room. The microwave area looks like it hasn't been cleaned for 10 years. We stayed in 2 rooms: in one we saw 1 small cockroach at night. In the other we found a huge black cockroach on the wall. And the hotel lobby is dark;
- The breakfast is poor;
Original TextTranslated by Google
Response from Property: この度は、ホテルクラウンヒルズ相模原にご宿泊頂きまして誠に有難うございます。今回、不快な思いをお掛けし大変申し訳ございませんでした。チェックアウト後、早急に対応させて頂き、快適にお過ごし頂けるよう徹底させて頂きました。貴重なご意見有難うございました。また機会がありましたら、宜しくお願い致します。 ホテルクラウンヒルズ相模原
Guest User
Single Room Smoking
Stayed in Mar 2025
Business traveler
2 review
6.5/10
Posted on Apr 9, 2025
If it's close to the station and meets your needs, this is a perfect hotel. Amenities are also available. Apart from the breakfast and the crowds, it is generally satisfactory.
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Guest User
Single Room Smoking
Stayed in Feb 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Mar 28, 2025
In the morning, they looked after my luggage and said I'd be back around 9am, but it ended up being around 10:30am, and they happily checked me in.
The room and the hotel as a whole felt old, but it was clean!
I had forgotten about breakfast, so I asked right at the end if it was still okay to eat, and they kindly told me there wasn't much to eat since it was the last minute, but I was happy to eat as much as I could!
The location was great, close to the station!
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らっち
Semi Double Room Smoking
Stayed in Nov 2023
Couple
13 review
10/10
Outstanding
Posted on Dec 24, 2023
A clean hotel close to the station.
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Guest User
Semi Double Room Non smoking
Stayed in Jan 2023
Couple
7 review
10/10
Outstanding
Posted on Feb 15, 2023
Good Japanese breakfast, very close to the station.