Globales Bouganvilla

I booked this holiday last minute for an excellent price so it can't be said that it wasnt value for money. However... other reviewers are right with their concerns about this hotel if you're paying more typical prices. After settling in for a couple of days, some of my initial horrors were lessened by the resorts advantages. Some things are more 2 star. Rooms: basic, clean but poorly maintained. Dirty, old grouting looks bad. Build up of grime over time on fittings and general wear and tear make things look tired. Rooms on the ground floor are totally exposed to views from the restaurant or passers by being able to see your bed and straight into the open wardrobes. The terraces for the ground floor are not private or secure. Main beds were fine for sleep but i can see why people are frustrated at the pull out sofa option for a third bed. You can hear noisy neighbours quite easily but it was quiet enough at night. Air conditioning worked fine and the room was a nice temperature. Cleaners in daily. Pools: a nice choice of pools for different ages which helps spread everyone out. The splash world slides and activity areas are excellent and give older children lots more to do. Sunlounger numbers are actually good but the hotel does need to enforce pool towel removal for those that block loungers for hours and dont return so that there is space in the afternoon. The life guards at the Splash world are really on it and are a credit to the resort. Restaurants: again, having three helps spread people out so mostly it was possible to find tables. However, staff need to manage people better in the restaurants. Food is spread across a big area so you dont need queues forming. Waits are typically only necessary for freshly fried eggs or meat. The free for all bundle of finding clean tables really knocks down the feel of the venue. As others have said the food is repetitive and okay but not great. Labelling of food is inadequate so if you have intolerances or allergies youre unlikely to know whats in the food. The snack bar is awful but the La Tasca restaurant is open anyway through the afternoon. Wifi is patchy and this is an easily solvable problem. Common areas: this is one of the things that makes the venue feel tatty. It could look nicer if they enforced their own rules with guests about areas not for eating or wearing wet pool clothes. General area toilets can get gross during the day and need more frequent cleaning. The shops on site are good. You perhaps shouldnt need them but its good to be able to buy things you prefer or want without heading to the big supermarket. The shuttle to the beach is good. At peak times there is not enough capacity and its a shame not to have it run into the evening. However, its only a 20-25 minute walk.

They charge you €1 per towel to change it with a clean one! Yes, that’s right, you want clean towels? You must pay for the luxury of hygiene at this hotel!

Just had a fab week here. Clean, food amazing and loads to do for children. People do reserve sun beds early but still always got some after 10 in the splash park which is fantastic! Free bus to beach and back which is lovely but €36 for 2 beds and an umbrella 😬