3-Star Hotels in Rovaniemi

After reading the reviews and all the nice promises on their website, i had high hopes about this hôtel. How foolish was i?!? I wrote an email the week before our arrival to ask if an early checking at 2h instead of 4h could be possible as we had to prepare for our wedding. They’ve answered that they will ask the cleaning team to do the room first so we could enter it earlier. When we arrived there was no one available so we had to ring and wait for someone as it’s how this place work. The person who arrived 10 minutes later was really not nice nor polite. We felt like disturbing him when he told us that they never do early checking. When i told him i’ve sent an email about this 2 weeks before he said i was lying. Oh ok!?! As we had 2 hours to wait we’ve decided to use the safe locker room they are providing. There is only 10 lockers there. After 10 minutes of struggles to try to lock a locker with all our luggages inside, we had to go back upstair to ring the rude guy again. We’ve waited 10 minutes again for him. When he arrived he told us that the lockers were broken and unusable. No sign to tell us that or nothing, just figure this out yourself when he knew it was broken! There is only two seats in the entrance and there were already 4 people waiting there with their luggage. I asked him what we were then supposed to do and he told us to just leave all our stuff unattended and unlocked there, with everybody able to go through them. I asked him if he was serious and he told me ”if you don’t trust us you can leave with your luggage!” I told him that i don’t know him and with some reviews already talking about stolen stuff in the hôtel you can understand why! He was very rude so i told him i was going to film him and that’s when he said i could leave our stuff in our room while it was being cleaned. We’ve decided to do this and whild doing it we’ve met the cleaning team. Honestly they should be the ones dealing with guests while the rude guy should be left far from any hospitality job where you interact with humans! They told us nobody told them we’ve asked for early checking otherwise they would have done our room first, especially if we wrote an email way earlier to ask for this. Probably the rude guy who forgot how to do his job again! After all that we only had 30 minutes to wait LOL When entering the room, we’ve realised that the fire place is fake. If you wait for the heat or flames of a real fire place you’la be sadly disapointed. Just a fake very light colored ”flame”. The bathroom is one foot away from the bed and the toilets are in it with the shower and sink. There is just a small wall separating between your pillow and the toilet. Wonder why we don’t see this on their website??? The room is advertised as a room ”with view”. If a view on street work and an old building is ”a view” then this is true. (see my pics for that awesome view) People are smoking and drinking at night on the steps of the outside entrance so it’s always

Very good location nearby city-centre and the bank. Nice young staff and very quiet room with a nice confort even if the bathroom is a little bite old fashion. You can have access to a big space with tables, sofa and a kitchen where you can store your food into the common fridge. The breakfast is cheap and not a large choice but enough. The breakfast area is nice, well furnished and very bright. My only concern is the stairs everywhere with huge and heavy suitcase are not easy.

Perfect place for a budget stay. Food was excellent with both breakfast and dinner buffets having a vast choice of well cooked local food. Room was warm and basic with a comfortable bed I couldn't ask for more as I had no intention of spending all day in it. Tv worked and there was a fridge all we needed. Staff could not do enough for us all though they were extremely busy and when a taxi did not turn up to take us to the airport on our way home the manager/owner dropped everything and took us himself you cannot beat that

The Glass Igloo is small and not much space to open the luggage, however they have a very nice hot water shower which has around max. 25mins which you will be able to relax from whole day travel ☺️ . The location is not near airport, takes almost 40mins. shuttle bus from Santa Clause village to hotel. Though this location is really good for the chance of seeing Northern Lights ! We did ! Unluckily their ice bar and ice restaurant both under renovation and we don’t have chance to experience. That’s the downside of it.

Santasport Hotel is an integrated resort with accommodation, trekking, skiing, bike riding, snowboarding and many other winter activities. They have track for all the activities and it was an enjoyable trip to explore the woods during winter. The hotel has a bowling alley, swimming pool and sauna. It also has a cafe Checking in and out was a breeze and the staff are friendly and helpful. They attend to all guests need and never fail to impress. Room size was reasonable and they also have a clothes drying cabinet. Bed is comfy and I had good sleeps. Breakfast was good with quality soread. Will return to Santasport Hotel if I come for my winter holiday in Rovaniemi.

With a stay at LAURI Historical Log House Manor, you'll be centrally located in Rovaniemi, within a 10-minute walk of Lordi's Square and Arktikum. This apartment is 0.6 mi (1 km) from Lappia House and 1.1 mi (1.7 km) from Rovaniemi Theater.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 5 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and LED televisions are provided for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided once per stay.

The location is good. At the entrance are the station of the Airport Express and the bus station of No. 8. Easy access to Santa Claus Village, airport and train station. The front desk service is very good and will give you the latest schedule, tell you the departure time and location. Give us a free upgrade to a family suite. Breakfast was quite rich.

When I went there, I didn't know that check-in was done at the front desk of Santa's Hotel, my sister hotel Santa Claus, so I had to walk for about 10 minutes. However, it is easy to check out by simply placing it in the mailbox at the entrance of Santas Hotel Rudolf. They are very comfortable and stylishly furnished, and have many conveniences, such as shampoos, pots and teas, and hair dryers. The reception at the Santa Claus Hotel is very friendly and polite, so it has received more appreciation.

Not a good start. Checked in with not much of a welcome by female receptionist, she gave us our key and pointed to some steps. Found our room and started to unpack when a man used a key pass and entered our room and then went out again and then came in again, and went out again…..we were baffled! A few minutes later the not so friendly receptionist came in to our room, (it would have been nice if she had knocked) saying that were in the wrong room….like we’d put ourselves in the room! She went out again and then came back saying we’re in the room and we’ll have to move. Next the Crystal Rep. knocked on the door and said they’d been a mistake and we’re been put in the wrong room and she would find out what room number were moving to (the receptionist never came back to apologised). Then the man came back and barged passed us and put his suitcase in the room and disappeared again! The Crystal Rep helped us move to the other room …..thank goodness for her - she said she would feedback to the hotel manager and the next day he apologised for the inconvenience and gave us a voucher for tea and cake …..we would have preferred the receptionist to apologise for entering the room twice and making out it was our fault that we were in the wrong room!! The room was very basic but clean and comfortable. …..there was a kettle as described but not tea, coffee, milk or sugar as described in a review we read. We didn’t steep properly as you can hear everything going on in the other rooms….we were woken up at 6am every morning to what can only be described as someone tap dancing in the room above. The hotel was filled with at least 95% of families that were on the Santa Package so a very noisy place, and our evening meals were not relaxing at all as the children were constantly running around in the restaurant and climbing over the furniture….it was manic. The food was good but not much of a selection - the Chefs in the kitchen were wonderful and served us with hot vegetarian meals. The breakfast selection was good but if you like warm portage and warm pancakes you will be disappointed as hot food was always luke warm ….as the the soup in the evenings and the water in the earn was never boiling.

We had a very nice stay in this Motel. Rooms comes with the necessary equipments (Kitchenette),you can park your car in front of your Hut, laudry service is for free. Common area is simple but nice with a Hockey table (kind of stiga). Staff was nice and ready to help. Location is perfect since it 10 to 15 minutes away from Santa village and Santa Park. Point of improvment:it would be nice to have the possibility to book a continental breakfast if needed. Anyway we do recommend the place, children had good time building snowmen and running in the snow.