Original Sokos Hotel Vaakuna Rovaniemi

Original Sokos Hotel Vaakuna Rovaniemi Reviews

Original Sokos Hotel Vaakuna Rovaniemi

Koskikatu 4, Rovaniemi, 96200, FinlandView Hotel Details
Original Sokos Hotel Vaakuna Rovaniemi
Original Sokos Hotel Vaakuna RovaniemiOriginal Sokos Hotel Vaakuna RovaniemiOriginal Sokos Hotel Vaakuna Rovaniemi
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Original Sokos Hotel Vaakuna Rovaniemi Guest Reviews

4.4/5
Very Good
70 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(70)
Positive reviews(47)
Reviews with photos/video(6)
Negative reviews(2)
Guest User
Standard Twin Room
Stayed in Oct 2024
Couples
4 review
4.7/5
Amazing
Posted on Nov 6, 2024
The hotel was ideally situated within walking distance to the vibrant city center and delightful restaurants. We felt fortunate to witness yet another breathtaking display of the aurora borealis shimmering behind the hotel, by the river. Dragons danced and curtains flowed in the sky, creating an unforgettable spectacle…
traveller001
Standard Twin Room
Stayed in Dec 2022
Couples
1 review
4.0/5
Very Good
Posted on Feb 5, 2023
including free sauna and breakfast! and the concierge is patient and polite , the breakfast is good and have many options! hotel rooms have provided everything you need
Hakbong
Standard Twin Room
Stayed in Dec 2023
Family
4 review
5.0/5
Outstanding
Posted on Jan 3, 2024
wondehotel location cleaned hotel👍🏻
Guest User
Standard Twin Room
Stayed in Nov 2023
Family
4 review
2.0/5
Posted on Dec 29, 2023
The room is small, the facilities are old, and the sink is yellow. The smoke alarm went off when we were using the hair dryer normally. The hotel manager came and asked us angrily, telling us that they had notified the fire brigade and would make us bear the cost. Firefighters came, checked the situation, and left without saying anything. The fact is that the alarm is too old and reacts to a little moisture. The surface has become very yellow. This incident seriously affected our mood. At check out we were given an invoice for 1000 euros. Said it was the cost of having the firefighters come over. It's just extortion and robbery.
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Guest User
Standard Twin Room
Stayed in Nov 2023
Family
5 review
5.0/5
Outstanding
Posted on Jan 3, 2024
The location is very good, the service is friendly, and the breakfast variety is not too many. I am satisfied!
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Wai Lik
Standard Twin Room
Stayed in Nov 2023
Couples
8 review
5.0/5
Outstanding
Posted on Dec 9, 2023
The front desk of the hotel is very friendly. The environment and facilities are very good. It is close to the street and is very convenient. There is a bus to Santa Claus Village near the hotel. It is very convenient. The hotel's breakfast is very rich. Highly recommended.
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Jasonnss
Standard Twin Room
Stayed in Nov 2023
Travel with friends
106 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Everything is normal, the price is a bit expensive and not worth it in the peak season.
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Caiyiying
Standard Twin Room
Stayed in Nov 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 16, 2024
Great hotel. Warm and comfortable
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ioanv52
Stayed in Nov 2024
Family
4.0/5
Very Good
Posted on Dec 20, 2024
A pleasent stay in an otherwise crowdy hotel. Probably the "high seasson" is the explanation. Clean room, warm and polite personel. Having an halfboard accomodiation, we enjeoyed a breackfast and dinners whit a lot of international dishes
Response from Property: Thank you for the review. December is definitely high-season in Rovaniemi. We have wonderful things to offer in the summertime as well, and we hope to see you visiting us again!
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 13, 2025
An amazing hotel. Very friendly and helpful staff who spoke English. Nothing was too much trouble. Hotel was very well positioned in the city with excellent breakfasts and evening meal restaurant available. Super bedrooms - cleaned daily and very comfortable beds. Fantastic onsite sauna which was fabulous to use. Breakfast had a very wide choice - including vegetarian and gluten free. Would highly recommend to travellers to the city. 10/10
alia r
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 5, 2025
Friendly staff at reception. They were very warm and helped in easy check in. Gave all details about the city and showed all the Sauna etc on the hotel. They had very Good bfast spread. Great location. The location was good and near shoping area. Santa village was a 10 m drive away.
Response from Property: Thank you for your review. We are happy to hear about your experiences and hope to see you again soon!
Sofia B
Stayed in Dec 2024
Travel with friends
5.0/5
Outstanding
Posted on Jan 2, 2025
When we urgently needed accommodation due to a traffic accident, this hotel provided us with help and friendly, warm service, unlike other accommodation providers in Rovaniemi. The service was top-notch, the room cozy, and the breakfast delicious. Thank you again!
Response from Property: Thank you for leaving us the review. We hope all is well with you and we see you soon again, under better circumstances!
Wanderer05607524061
Stayed in Oct 2024
Travel with friends
3.0/5
Posted on Nov 17, 2024
For a short time its fine, good average hotel. The hotel and rooms are clean and have everything you need, but nothing extraordinary for what you would return or recommend. We lacked the slippers in room and the possibility to go to sauna, as it is open only from 6 PM to 8 PM. The breakfast was very nice. If you go by bus, the bus stop is a bit far from the hotel, approx 10 minutes walk, while for example the Scandic hotel is directly next to the bus station.
Response from Property: Dear Wanderer, thank you for your feedback. We are happy to hear you've been satisfied with the cleanliness and breakfast. We hope to see you again in Rovaniemi! Slippers are not included in the Standard rooms, but can be bought for additional charge from the reception. Sauna is open daily from 6 pm to 9 pm but we can make adjustments when needed. The buss stop for multiple lines (Airport Express, Santa Claus Bus, local lines 6,8, and 9) is directly next to the hotel, but some lines leave from Ruokasenkatu, 10 minutes walk away from the hotel.
Goodnamesweretaken
Stayed in Aug 2024
Business travelers
3.0/5
Posted on Sep 18, 2024
The hotel is nice and clean. Reception people are polite. The rooms are clean and not that worn out. Only the pillows and blankets are horrible. Seems like they have been washed 50 times too many times. Rooms do not have ac but you can open a small window. Temperature was quite high in the room. But what happened to the breakfast? It used to be really good one of the best in original chain. Now below average. Somehow it seems that cost cutting has hit also breakfast. Porridge was watery same as scrambled eggs. Not that much selection anymore. Also trays were empty and no refill. Based on the experience, if the rate is high search something else.
Response from Property: Thank you for your honest review to help us improve. We go over all of the pillows and blankets in the rooms regularly and change them if required. I apologize that the pillows in your use were no longer good. We can always fix the issue on site as soon as we have the information. I will forward the information regarding the breakfast experience, as we aim to provide for a great start for the day, every single day of the year. Our selection has not been cut, but additional products on the breakfast change from time to time. We hope that you give us another chance, as we have been one of your favourites based on past experiences. Enjoy the coming fall time!
lithlith
Stayed in Jun 2024
Couples
3.0/5
Posted on Jul 21, 2024
We stayed here for one night as part of a Globus tour. Our room was small and simple, and what I would call very scandic and IKEA like. We had dinner at the hotel compliments of the tour and it was average at best. The breakfast buffet was much better than the plated dinner we had. We walked to the Arktikum museum in about 15 minutes from the hotel. And we walked to the Angry Birds park in less than 10 minutes.
Response from Property: Thank you for your valuable feedback. We are sorry to hear that our rooms and dinner did not meet your expectations. We hope your vacation was otherwise successful and memorable!