Hotels with Rooftop Pools in Shirahama

"Despite a three-night stay, I definitely wouldn't recommend this hotel! Let me be clear about some major drawbacks: First, there's the steep uphill path leading directly to the hotel. Don't tell me taking a taxi solves the problem. While you *might* be able to catch a taxi to and from the hotel or main attractions (if one is available), getting to the beach, Lawson (convenience store), or any restaurants means you absolutely have to walk up and down this very steep and challenging slope. Had I known about this significant inconvenience in advance, I absolutely would not have booked here. As previous guests have noted, the room had a distinct, unpleasant odor, almost like salted fish – I guess we can just pretend it's a seafood hub. On top of that, there were urine stains on the toilet bowl. Despite them knowing we were checking in with children, no children's amenities were provided. You might wonder why I didn't just ask the **front desk**? Well, that leads to another huge point of frustration. The front desk staff's efficiency is absolutely abysmal, and communication was practically impossible, even with translation software. When I inquired about children's toothbrushes, their baffling response was, 'I booked children to stay, so I can't refund the children's money to me.' After going back and forth with them to no avail, I gave up and ended up having to buy toothbrushes, toothpaste, and slippers for the kids myself. The room's soundproofing was incredibly poor. Children yelling was the least of our concerns; we could clearly hear people walking around upstairs and even the creaking of hinges when neighbors closed their doors. The pool was crowded, chaotic, and most importantly, quite dirty, with sand clearly visible at the bottom. To be frank, while I haven't stayed at a vast number of Marriott hotels, I've certainly experienced a few. This, however, was by far the worst Marriott I've ever encountered, which is particularly shocking given that it's in Japan, a country celebrated for its meticulous standards."

"I visited once in the summer of 2019 while pregnant with my second child, and it was a wonderful experience. The place was beautiful, clean, with excellent service, and the food served was delicious. This year, with my younger child grown, we wanted to revisit and relive those memories, but it was quite disappointing. The room was untidy, and the cleanliness had significantly deteriorated. Sleeping on the tatami, I woke up at 4 AM due to intense itching on my left shoulder, neck, and side. I suspect it was fleas, perhaps from the old tatami mat or mattress, as I tend to sleep on my left side. I didn't get any good sleep that night. The food quality had drastically declined; it felt like eating in a large cafeteria. The restaurant staff's attitude was also quite perfunctory; not outright rude, but it left a very poor impression. The humble service, smiles, and respect we experienced during our first visit were completely absent. We stayed for two days, and Saturday, our second day, was even worse. The Japanese dinner was supposed to be served course by course, meaning one dish at a time, with the next served only after the current one was finished, a plate per person, paced according to the guest's eating speed. Instead, a small dish was served to everyone, which we quickly finished. We tried to ask for the next course, but it didn't come. We were left waiting awkwardly for a long time, and then only a tiny bit more food would arrive, which we'd devour instantly. Then we'd be back to staring with pleading eyes, practically begging for more food. Finally, we realized that it wasn't about our table finishing a dish before the next was served. It was a mass cafeteria system, with over a dozen tables and families. Dinner started promptly at 5:30 PM, and even if we ate quickly, we had to wait for all the other tables to finish their first dish. Then, a cart would be brought out, and all tables would be served the second dish simultaneously. We were all separate parties, but families with kids who ate faster still had to wait for groups that were drinking to finish their first course before our second dish arrived. This is absolutely not Japanese dining service; it's a completely militarized cafeteria system. You have to wait for all fifteen-plus tables to finish their first course before the second one is served. Traditional Japanese meals are usually served individually, often in small portions. Here, if you eat quickly, you'll be left with nothing, just sitting there watching others drink and chat. Their 'Japanese' style amounts to serving you a single bite, and once you're done, you just stare at everyone else, because you won't get a second portion until they decide it's time. Having degenerated to this point, I will never eat their food again. It was sheer torment. The hotel's direct access to the beach right downstairs is a definite geographical advantage. We might consider staying here again if the kids specifically want to play in the sand, but if they're not keen on the beach, I will definitely not return. What a pity! I wanted to find a photo to post, but frankly, there was nothing worth sharing. Perhaps I should just post a photo of the broken TV, which they claimed had a loose connection and needed the cabinet dismantled for repair."

"I would like to go again. The room is very comfortable, the food quality is also very high, the beach is artificial sand, the scenery is very beautiful and peaceful, the only drawback is that there is no open-air hot spring, only two small hot springs to soak in"

"The highlight of this hotel will be the seaview onsen. It’s huge with 3 floors. Service is very welcoming. The lobby, lounge area and restaurant are all very bright, modern and stylish. The rooms are however like entering a different world from 30 years ago, which definitely needs a major lift. The stains on the brown colored carpet are very eye catching. The beds are comfortable. We tried both the breakfast and dinner buffet, I suggest you may try to eat outside unless you really want to stay in the hotel for the rest of the day."

"One of the best place to enjoy Full of Rest with Onsen… also provided Top quality of service by staffs in there~"

"The environment is good and the soundproofing of the room is good. Even a light sleeper like me can sleep comfortably. The service attitude is as good as ever. If you have any questions, call the front desk. They will solve your problem quickly and work efficiently. Very satisfied! ! ! ! The bed is comfortable, the facilities are great, the environment is elegant, the transportation is convenient, cost-effective, the location is good, the price is affordable, the service is warm and very clean"

"Very nice hot spring hotel, also very suitable for taking children, buffet breakfast and dinner is very good, the room is clean and large enough, the hot spring looks at the sea, while bathing in the hot spring, you can watch the sunset, very beautiful"

"ロケーションは最高です 施設もいい施設です、もう少し掃除が行き届いて欲しいですが 施設の前に車を停めたのですが 向かいの土地の老夫婦がギリギリ出れない所に車を止めて 出れないようにしてきます 探してもいないので ホーンを鳴らすと戦闘モードで出てきますので 気をつけてください 色々言いましたが 凄く良いロケーションでいい宿で 最高の白浜旅行でした"

"The hotel is equivalent to domestic Samsung, but the room is large, one double bed and one single bed, two double sofas, one massage chair. Right to the sea, there is a supermarket downstairs and very close to the bus stop. If you don't buy a day card in Shirahama, the bus needs to pay cash, and various kinds of transportation cards such as watermelon cards will not work. One poise and two foods, the meal is not luxurious, but it is definitely an experience. If there is an introduction, there will be a special person to send it to the room. Someone from the store will help with the luggage, drive the door, and send a farewell. Hot springs are 150 yen per person. This time, the children who were under 6 years old did not receive extra money for accommodation, and there was no extra charge for sharing meals with adults."