Human Open air, Open mind Hotels in Rome

The location is fine. There's a bus stop right in front that connects to a metro station going straight to Rome’s city center. The place is clean and quiet. Some staff are friendly and helpful. Others seem like they don’t want to be there. No greeting, no eye contact—just a sense of disinterest. Cleaning staff stared at us like we were in their way. No “hello,” just pressure to leave so they could do their job. It might be a cultural thing, but it felt cold. You can rent a water kettle for €15, and you’ll get the money back if it’s returned in good condition. But even that feels like a trust issue with guests. For hot water, a deposit system like that seems excessive. The price matches the service and accommodation. It’s not great, not bad—just okay. Don't expect much more than the basics.

We stayed as a family in a premium bungalow, it is very clean and well equipped. Im honestly really impressed how clean it is. All the linen, towels, duvet are spotless. There is a dishwasher, but we didnt have a dishwasher cleaning tablets, so we couldn’t use it. There is a bbq, we didnt use it either. The pools amenities are fantastic and really clean. There are a few eateries, a shop, a laundry. Our location was far from the pool and playgrounds, the closer units might be challenging to stay in with kids, there is a lot happening and it is loud late in the evening. Overall we really enjoyed it and kids loved it. We didnt need the shuttle bus, so cant comment on it. The only thing is that after a checkout I entered a shop to buy something and kept my credit card in my pocket, when I wanted to pay at a cashier, my card disappeared. I searched the small shop in case it fell out but no success. So I guess you have to be careful.