Anonymous User
March 3, 2024
Fendi was the worst experience in a 9-night self-driving tour of four cities in Italy. Apart from the good location and the fact that you can go shopping right out of the door, I objectively say that nothing is worth it. But please note the location. This place belongs to the restricted area of Rome. Many cars cannot enter. The car we booked for the airport transfer could not enter. So we had no choice but to ask the hotel to call a taxi on the day we returned home. As a result, something went wrong: the front desk called me and told me that it would arrive in 7-8 minutes. As a result, the car did not come after 15 minutes. I continued to ask, and I was told that it would take 5 minutes. So I waited for another 10 minutes and a taxi came. The security guard came forward to communicate with me, but for some reason the car drove away. I saw something wrong and told him that he didn't need to call and I would call it myself, so I walked to another street corner at 100 and called a car back. We were about to take our luggage and leave, but the front desk stopped us and said that the car she called had arrived. At this time, half an hour had passed since I called the car. I said that we didn't need it and we would use the car we called. As a result, my luggage was stopped and I was told: No! Because the car she called had arrived, otherwise she would need to compensate the driver. I asked her what about the car I called? She said angrily that she had no choice and that you couldn't use the car you called. We had no choice but to take the car called by the hotel because we were afraid that the flight would be delayed. I gave him a 5 euro tip because the car we called had been waiting for too long. Please report to the Fendi Group and complain to the front desk on the first floor.
In addition, the facilities of the Fendi Hotel are not worthy of its price. The suite we booked for two adults and one child (five years old) cost nearly 9,000 per night, and the small bed we added collapsed three times. It was very simple and unstable (Figure 1). The faucet of the wash basin in the bathroom of Room 2 was like a fountain, and it splashed outside the pool when used.
There are only 7 rooms in the hotel, like a small workshop. There is only one person at the check-in front desk on the second floor. When I first arrived, she complained to me that she was exhausted today. She was the one who checked in and out.
It's enough to experience the hotel once. You don't need to come again. I have experienced it for everyone. Don't come!
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