Urban Garden Hotel Reviews

The room is big with a new style bathroom. The decoration of the room makes it feel like a resort. The hotel provides breakfast which gives you a convenient and quick boost. The stay is a nice experience.

Very kind receptionist. We stayed only 1 night, but when we return to Rome, we will for sure stay here again! Beautifull, tidy, clean, accomodation. Functional AC! Near metro station. Thank you!💛

4 stars for cleaning. It was a smell of humidity and sewerage which is not directly linked to cleaning but to maintenance. 3 stars for Location. If you want to go to the center of Rome that's between 40 and 50 minutes walking + underground. 4 stars for the service. We had everything for a 3 stars hotel in the room. A Receptionist at night time was funny but the day shifts receptionists makes you feel you disturb them. When you say good morning, the minimum you except is à good morning back not a head mouvement. 1 star is missed for that reason. Amenities : the small towel is the floor mat. The fine towels are face towels.

Location - There was a guy doing ***** around the corner on the way to the hotel. That might be standard fare in Italy though. Not far from the metro. Cleanliness - Ants in my room, toilet that didn't properly flush and I might have spotted a roach chilling behind the coffee machine in the breakfast area. Expected better for the price. Service- Nothing to complain about, most of the staff are pretty friendly Facilities- Wifi didn't function in my room which was the bare minimum I expected as I really just wanted to work for a few days.

The reception and hospitality staff were absolutely brilliant! So kind and generous, and everyone was very welcoming and the Reception and management team spoke such good English. The rooms were very clean and I had heavy luggage so was kindly given a room on the ground floor which was great, they even let me stay and use the hotel lobby to work from after check out.

Excellent service and friendly staff. 5/5 for me ,thank you for making my stay in Rome pleasant.

Good service

Facilities: Very complete Hygiene: Clean and tidy Environment: Convenient surrounding transportation Service: Very thoughtful service The front desk service is very good and fluent in English. The room is quite large and close to the subway. The breakfast is rich in variety.

A great value hotel! For this price, it's cheap to stay in Rome instead of a hostel. But it's in a great location. The espresso I had at the front desk was delicious. I'd love to stay here again!

It is located quite far from the center, but there is a metro station within walking distance, Rebibbia station. There are also 2 supermarkets Todes and Conad near the hotel.

Rooms are clean, staff are very friendly, delicious breakfast

Excellent rooms, very clean and modern Breakfast full of choices, polite staff

Advantages of having a station nearby But bald reception is so unfriendly

Service: The lady at the front desk is very nice! Environment: The experience is very good