Hotel Midas Roma, a member of Barceló Hotel Group Reviews

Response from Property: Dear guest, thank you for sharing your opinion. We regret that we could not fully meet your expectations. Our goal is always to provide every guest with a pleasant stay. Regarding facilities, we would like to explain that the facilities provided by different room types may vary. However, you can always ask the front desk staff for extra supplies such as slippers and we will be happy to provide them for you free of charge. We regret that this message was not communicated more clearly to you during your stay. We understand that the hotel's location may not exactly meet your needs. As a hotel near the airport, many guests appreciate the convenience of our location, but we also understand that this may not be suitable for all travelers who plan to explore more of the city. Therefore, our geographical location information has been clearly marked on major booking websites to facilitate each guest to make a choice based on his or her travel plan. Your feedback is very important to us and will help us continuously improve our services. We hope to have the opportunity to receive you again in the future and provide you with a stay experience that is more in line with your expectations. Sincerely, hotel management team