Nerva Boutique Hotel

A chic hotel in a fantastic location near the palatine hill. Service was kind and attentive and the welcome drink and evening drink were an unexpected bonus. The room and bed was very comfortable.

The hotel environment is well designed and cleaned. Reception is nice and helpful as well as polite.

I found this hotel via a Rick Steves book & there was a promotional discount code, and they did apply the discount code. Pros: Top notch staff - professional, friendly, welcoming, & efficient Waking distance from a lot of cool sites Surrounded by restaurants and convenient stores Very clean Comfortable beds Complimentary wine tokens given for lunch & dinner Smart TV in the room so you can watch YouTube or mirror your phone to the TV during your downtime Given a daily complimentary bottle of water Complimentary robes & slippers Cons (minor, but just giving a heads up of items some readers may want to consider): The fridge is a mini bar, but there is enough space to store something small if you need to. The location looks a bit off putting bc there were sleeping bags & pillows a few steps away signaling potential homeless people sleeping there, but the hotel doesn't play about security - you have to be buzzed in. No key cards, an actual key is used to access your room & cut on the power. Room safe is traditional lock & key. Check out is pen, paper, & calculator not like current hotels with a computer based process. Not a big deal, but I felt bad when I asked for a detailed receipt and the gentleman at the desk had to create one by hand. The pancakes. Not to yuck anyone's yum, but they just weren't worth 9.50 € Overall, I'd still give a 5 bc it really was a very nice stay. If you're in a rush to a scheduled tour and maybe not yet confident in grabbing something nearby, then i do recommend eating at the hotel. That's what we did until we got more familiar with the area and the flow of the city. The staff, in particular the tall, blond lady whose name slips my mind, was so awesome! She was literally the kindest person I met in Rome. She was so kind, bubbly, helpful, welcoming... the list of positives just goes on and on. She definitely deserves a raise &/or promotion!