Banco 19 b&b

Mixed feelings Back in January, when I booked this property, the ratings were very high. Since then there are a few that must have felt like me. Let’s start with the negatives: -why call the property a B&B if you do not offer breakfast? - Why give this property 5 stars when they do not offer housekeeping during your stay? Fresh towels would have been welcome at the rate we paid. - the chest of drawers smelled awful and it still had other visitors clothing. - there was no water pressure and the not so hot water took ages to come through - the room looked clean at first glance but then if you look closely you can see that it was a job done in a hurry. - the rubber seal around the shower is perished. We paid a lot of money to stay at this property but since it was rated exceptional we accepted the price, so you can imagine how we felt when we found out that it wasn’t as exceptional as described by others! Now for the positives: - YES the LOCATION is EXCEPTIONAL. It’s in the middle of all the places you would want to visit while in Rome. - The use of the fridge was brilliant. - Although I never met Danielle, he was always a text away if we needed him. I feel very bad to leave this review but at the same time, it’s not fair to mislead people when they are trying to make a decision in booking for a holiday especially when it’s not cheap! Having sad all this at the RIGHT price, I will book again this property. The wording in describing this property needs to be more accurate and realistic!

A truly lovely B&B — beautifully designed, perfectly located, spotless, and the host was incredibly kind and attentive. Highly recommended!

very disappointed and dissatisfied with my stay. First off after booking, tried to reach out and contact the property multiple times via message and call as well as had to have ******* step in as well and they never received responses as well. After asking to cancel and getting upset, they finally responded immediately with a no about cancelling and were then very accommodating as it was now less than a week before our trip. They were quick to let us know about the money owed though for the tourist tax as we first arrived and let us know about that the day of and how it needed to be cash. This already ruined our trip. It was a shared kitchen space that was not listed on the property details before booking and mentioned fresh sheets every 5 days, and fresh towels every 3 and not once were provided with either, checked on and no information about where to put garbage. No free bottled water like the listing says and the tv has no signal and didn’t work at all. The hosts lived in the apartment and again, not mentioned at all on the listing. The street noise was awful with honking all night long and can hear everything and don’t think about flushing the toilet while anyone is sleeping since it’s incredibly loud and disruptive. the location was the only good part but this “bed and breakfast” ruined our stay and is a scam. Do not stay here or give them your money, terrible, terrible, terrible.