Banco 19 b&b

very disappointed and dissatisfied with my stay. First off after booking, tried to reach out and contact the property multiple times via message and call as well as had to have ******* step in as well and they never received responses as well. After asking to cancel and getting upset, they finally responded immediately with a no about cancelling and were then very accommodating as it was now less than a week before our trip. They were quick to let us know about the money owed though for the tourist tax as we first arrived and let us know about that the day of and how it needed to be cash. This already ruined our trip. It was a shared kitchen space that was not listed on the property details before booking and mentioned fresh sheets every 5 days, and fresh towels every 3 and not once were provided with either, checked on and no information about where to put garbage. No free bottled water like the listing says and the tv has no signal and didn’t work at all. The hosts lived in the apartment and again, not mentioned at all on the listing. The street noise was awful with honking all night long and can hear everything and don’t think about flushing the toilet while anyone is sleeping since it’s incredibly loud and disruptive. the location was the only good part but this “bed and breakfast” ruined our stay and is a scam. Do not stay here or give them your money, terrible, terrible, terrible.

Perfect location and great property Unique property in the a great part of Rome lots of restaurants and bars and easy access to all the sights, we walked to most places. Room was beautiful and owner was really helpful. Access to fridge and kitchen was a bonus. Noise from street due to central location but didn’t disturb us.

It was the worst stay I’ve ever had in my life. 1) I was told that I had to pay the city tax in cash which was 48Euros, and I gave the owner 50Euros in cash, and he said he only has 1Euro and said he will give me 1Euro back later but never got a chance to get it back 2) The water in the shower wasn’t draining out because of too much hair stuck, so I had to pull them out…eww :( 3) When I first arrived the owner said the room cleaning will be held in 2 days(I said for 4 nights), but he changed the words he said it’s not a hotel and the room can be cleaned every 3 nights. I understood the situation but I was given only 4 towels for 2 adults so I politely asked him to provide me more towels after 3 days, but he said he is sick so he can come very late at night to provide more towels(he actually came to drop off the towels after midnight) 4) The teapot was spoiled it was not cleaned at all. He said I could use the coffee machine, but there was no capsule for 2 days….haha(which he filled only 3 capsules for 2 rooms for 3 days…) 5) I lost my Dior bracelet while I was away for dinner, which I’m pretty sure I did not lose it anywhere else because I always took care of it. I heard he was in the other extra room the whole entire day. 6) We got up early at 6:30am to try using the coffee machine and put the living room light on, but when we got into the room to get our cup he already turned off the light. Why was that..? to reduce electricity? Anyways, the worst stay ever!!!

Nice property, but needs some love (coat of paint, couple more hooks and a deep clean)