Guest User
February 11, 2025
First of all, let's talk about hygiene and environment. First, they don't clean. If you want to clean, you have to turn on a light, which is not easy to learn. Second, the smell is too strong, and the quality of the decoration materials is too poor, which is not environmentally friendly.
Let's talk about the service. Because the decoration smell is too strong, even my throat is affected and it hurts. I coordinated with the hotel and wanted to leave the hotel the next morning after booking a three-day stay. I was opposed and refused to refund.
Finally, let's talk about the key point, safety. I left the hotel the next morning to play, and returned to the hotel at around 7 pm. I found that the zipper handle of my suitcase was cut off. Because I was on guard against Italian thieves, I carried important things and cash with me, so there was no loss. But cutting the pull ring when my suitcase was not locked was obviously a threat! After communicating with the store, the store said to check the surveillance. After checking, as I expected, they said that no one had entered my room, including the waiter, because I didn't turn on the cleaning light, so they didn't come to clean. It's ridiculous!
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