Tree Charme Parliament Boutique Hotel

Excellent service. Most kind and helpful staff. The location is perfect, quiet street only few minutes walk from Pantheon, Piazza Navona and Fontana Di Trevi. The room was nice and clean and we had most Wonderful time with my friend in Tree Charme.

We stayed here for about a week to sightsee in Rome, and the location is wonderful! Short walks to the Trevi Fountain and Pantheon, next to the Parliament. Check-in was smooth, they took our bags to the room even though we were a bit late due to flight delays. Our room (#14) was on the corner of the 2nd floor and was spacious without feeling vacant, and had two windows overlooking the street. We saw there was a lift but we never used it. Note, that this hotel, like most in Rome (and Rome itself), has steps and our room location was not ADA-friendly, but this was not an issue for us. A misunderstanding with regard to servicing the room on one day - there is a button on the A/C controller that illuminates a Do-Not-Disturb light outside of the room; but otherwise, the servicing of the room was complete and clean. Included breakfast was an option we selected, and it was a great start to each day, with eggs, bacon, some pastries, coffee, and orange juice. Your room key enables/disables the lighting in the room (energy efficiency). Our room had two sinks and a bidet, in addition to the water closet and walk-in shower. Tip: pull out on the button to change the shower from hand-held to the rainwater showerhead. Another tip: the shower floor is VERY slippery when wet, so wear flip flops to keep good footing (suggest ownership install a grab bar?). Also, bring your own washcloth or shower mitt; while towels are plentiful, there was no washcloth provided. Many eateries nearby close around 9 or 10pm during the week, we found a place for pizza that was open until 11pm on a Friday. Plenty of other restaurant options within a 10-minute walk, as well as shopping and gelato. Easy to call for a taxi. Laundry service nearby, a charming grocery two doors down and a beauty salon next door. Streets in the area are skinny, like all others in the area, so watch for cars and cycles when walking. The neighborhood was quiet after about 10pm, but we did see people walking about well past midnight. We would stay here again!

Initially I was a little disappointed with the place when I got there. The entrance wasn’t anything enchanting and the reception area was also a small desk adjoining the main gate in their eating area. The hotel had claimed it had a lift but that was from the first floor upwards. To get to the first floor, there was a huge flight of steps. However, as I stayed on, the place grew on me. The staff was helpful on all occasions .. arranging a cab, carrying my suitcase up & then down again the steps, guiding me with the info I asked them for. The room was a decent size and well furnished. Though what I saw in the pictures whilst booking isn’t the room I got. Never the less it was very comfortable. The food was quite tasty. A little over priced I felt but then I guess, you pay for the location which was great. I walked to the Trevi Fountain, Spanish Steps & the Pantheon.

Place is ok I only spend one night

I made a nonrefundable booking and, within 24 hours, I fell ill and attempted to cancel. The hotel didn't care; they insisted on FULL penalty even though my room reservation was only active for less than 24 hours. If you think there is a 1% chance any of the following might happen to you: 1) Illness, 2) Death in your family, 3) Canceled flight, Etc, you should not book at this hotel. They are not compassionate people and so "Un-Italian". I think they must really be struggling financially....they are looking to make money any way they can, so be very cautious. Beware travelers!!!! I've attached a screenshot of my conversation with the hotel. They literally don't care about anything other than capturing that room fee.....they could care less about you! I had no probably obtaining full refund from United Airlines and the other hotels in my Italian itinerary. Better to book directly with a major US brand like Marriott, Hyatt, Hilton.