DoubleTree by Hilton Rome Monti

DoubleTree by Hilton Rome Monti Reviews

DoubleTree by Hilton Rome Monti

P.za dell'Esquilino, 1, Rome, Lazio, 00185, ItalyView Hotel Details
DoubleTree by Hilton Rome Monti
DoubleTree by Hilton Rome MontiDoubleTree by Hilton Rome MontiDoubleTree by Hilton Rome Monti
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DoubleTree by Hilton Rome Monti Guest Reviews

4.6/5
Great
40 review
Verified reviews
Location4.8
Amenities4.3
Service4.5
Cleanliness4.8
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All reviews(40)
Positive reviews(40)
Reviews with photos/video(9)
Awesome stay(8)
Great location(8)
Awesome rooms(6)
Friendly staff(6)
Ying Tong
Accessible King Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Has crabtree and evelyn amenities, just outside ZTL, the gym was good as well
Response from Property: Dear Ying Tong,We are happy to read you had a great stay!Kind Regards,Elena Prandelli, Hotel Manager
issac ohana
Superior King Room
Stayed in Jan 2025
Couples
45 review
4.7/5
Amazing
Posted on Feb 8, 2025
Great location. Nice modern decorated rooms Breakfast is nice.
Response from Property: Dear Isaac Ohana,Thank you for your review!Kind Regards,Elena Prandelli, Hotel Manager
Wong Chu Mei
Superior King Room
Stayed in Jan 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on May 3, 2024
Provide of good customer service, helping guest carry luggage. Good Location. Room is clean. Everyday with room cleaning service.
Response from Property: thank you!
Guest User
Superior King Room
Stayed in Sep 2023
Solo travelers
2 review
4.5/5
Great
Posted on Dec 11, 2023
The location is wonderful. The signature Doubletree cookie is always a treat to have!
Response from Property: Dear guest, we are glad to read you enjoyed your stay!Kind Regards,Elena Prandelli, Hotel Manager
Agante
King Junior Suite
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 25, 2025
Everything was great. Breakfast is great! There is everything you need and even champagne) thank you for a pleasant stay
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Response from Property: Dear Agante,We are happy to read your feedback about our breakfast!Kind Regards,Elena Prandelli, Hotel Manager
Emi526
Superior King Room
Stayed in Nov 2024
Couples
8 review
5.0/5
Outstanding
Posted on Dec 30, 2024
A highly recommended hotel in Rome. It is in a safe downtown area. The hotel staff are friendly and the rooms are very comfortable. The rooftop bar here is the best I have ever been to during my trip. The hotel also has its own parking lot, which is very suitable for self-driving. Go to Rome and walk to nearby attractions
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Response from Property: Dear Emi526,We thank you for this great review!We hope you will have the chance to visit us once again in the future!Kind Regards,Elena Prandelli, Hotel Manager
Sanghoey
Accessible King Room
Stayed in Nov 2024
Business travelers
10 review
4.5/5
Great
Posted on Dec 14, 2024
I'm going to take care of myself. It was just one day, so I was able to get to the city quickly.
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Response from Property: Dear Sanghoey,Thank you for this review!Kind regards,Elena Prandelli, Hotel Manager
Guest User
Deluxe King Room
Stayed in Jul 2024
Family
21 review
4.5/5
Great
Posted on Sep 2, 2024
A relatively new hotel, located close to the train station, with a small square in front of the hotel and the Basilica of Our Lady right in front. The room is spacious, the breakfast is quite satisfactory, and the fruits and dishes are relatively fixed. If the price meets the requirements, it is also recommended to stay.
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Response from Property: Dear Guest,thank you for this great review!Kind Regards,Elena Prandelli, Hotel Manager
nana
Superior Twin Room
Stayed in Jan 2025
Family
22 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The room is a little small. If you have two big suitcases, you probably need to spread one in the bathroom. The bathroom is very large. The hotel is located a five-minute walk from Termini Train Station. There is a bigbus station on the main road at the entrance. You can buy tickets on the bus and take this bus back to the hotel every day. I personally don’t think it’s necessary to buy Roma pass when staying in this hotel! The staff in the lobby are also very thoughtful and patient. There are free umbrellas in the lobby when it rains! The breakfast is standard European! The size of the twin bed is not European mini, but it’s OK!
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Response from Property: Dear Nana,We thank you for taking the time to review your recent stay.We are happy to read you found our Team to be helpful!Kind Regards,Elena Prandelli, Hotel Manager
e02375161
Deluxe King Room
Stayed in Jan 2025
Family
12 review
5.0/5
Outstanding
Posted on Mar 5, 2025
Family trip, booked a room with a sofa bed, the room is big, the bathroom is also big, clean and comfortable. The hotel is a few intersections away from the train station, the location is not bad, just near the Basilica of Santa Maria (it is said that 4 holy doors were opened in Rome during the Jubilee, and there is one in the Basilica of Santa Maria). There is an ice cream shop opposite the hotel. I sneaked out at night to eat ice cream, which was so refreshing~ There are also two Chinese restaurants nearby. If you are tired of Italian cheese, you can restore the taste.
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Response from Property: Dear guest,We are glad to read you had a great experience and we hope we will have the chance to welcome you again in the future!Kind Regards,Elena Prandelli, Hotel Manager
Anonymous User
Accessible King Room
Stayed in Jun 2024
Other
67 review
3.1/5
Posted on Aug 9, 2024
A word to the front desk staff who received us at DoubleTree by Hilton Hotel Rome...no professional ethics. We booked a 32 square meter room, but the room we were assigned was a bed with little space, about 10 square meters + bathroom. At first, they said we made a mistake and there was no such room. After asking him to look at the order again and again, they said the agent made a mistake. Once again, they said that this room was a suite, and it was someone else who booked it, not us. They lied again and again, how could they have any bottom line. Where is the professional ethics that Hilton Hotel should have! After getting off the plane at more than 6 pm, I immediately took a taxi to the hotel to check in. It was not until after 10:30 pm that I checked into a small room of more than 10 square meters + bathroom. The front desk asked the duty manager to say that he was not there. It was so late that I didn't even have time to eat dinner, and the surrounding area had already gone off work. The front desk of DoubleTree by Hilton Hotel is so unethical. I wonder how the hotel will deal with such employees? DoubleTree by Hilton Hotel should not have such unethical front desk staff...cheating customers.
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Response from Property: Dear guest,we are sorry to read about your experience and we hope we will have the chance to welcome you again in the future to restore your faith in our service.Kind Regards,Elena Prandelli, Hotel Manager
Guest User
Superior King Room
Stayed in Nov 2024
Family
6 review
4.6/5
Great
Posted on Jan 14, 2025
The room was small and the suitcases could not be opened. Some rooms facing the street may be a little noisy at night, but it was much better after changing rooms. The front desk staff was very enthusiastic. It is close to the Colosseum and convenient to other attractions by subway and bus
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Response from Property: Dear guest,we thank you for your valuable feedback and we are glad to read you comments about our Team!Kind Regards,Elena Prandelli, Hotel Manager
Guest User
Deluxe King Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Because we had an appointment to visit the Vatican Museum very early, we didn't have time to eat in the hotel, so the hotel specially prepared a rich takeaway for us. Thank you very much
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Response from Property: Dear guest,We are happy to read this positive review!Kind Regards,Elena Prandelli, Hotel Manager
NanaXC
Queen Room
Stayed in Aug 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Sep 21, 2024
I was very satisfied with the service. I wanted to ask for two more bottles of water, and the guy at the front desk took out two large bottles without hesitation. I was satisfied in every aspect.
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Response from Property: Dear NanaXC,we are happy to read you were satisfied with the service!Kind Regards,Elena Prandelli, Hotel Manager
Haifengdelingsheng
Deluxe King Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 17, 2024
When I first read the reviews, I was a little hesitant about whether to book this hotel. After checking in, I was very satisfied. The hotel has a good location and a safe surrounding. The hotel design is simple and stylish. The room is spacious and comfortable, and it is equipped with a kettle. However, the tap water has a lot of sediment, so it is safer to boil bottled water before drinking.
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Response from Property: Dear guest, thank you for your feedback!Kind Regards,Elena Prandelli, Hotel Manager