DoubleTree by Hilton Rome Monti Reviews

Provide of good customer service, helping guest carry luggage. Good Location. Room is clean. Everyday with room cleaning service.

The location is wonderful. The signature Doubletree cookie is always a treat to have!

A highly recommended hotel in Rome. It is in a safe downtown area. The hotel staff are friendly and the rooms are very comfortable. The rooftop bar here is the best I have ever been to during my trip. The hotel also has its own parking lot, which is very suitable for self-driving. Go to Rome and walk to nearby attractions

I'm going to take care of myself. It was just one day, so I was able to get to the city quickly.

A relatively new hotel, located close to the train station, with a small square in front of the hotel and the Basilica of Our Lady right in front. The room is spacious, the breakfast is quite satisfactory, and the fruits and dishes are relatively fixed. If the price meets the requirements, it is also recommended to stay.

A word to the front desk staff who received us at DoubleTree by Hilton Hotel Rome...no professional ethics. We booked a 32 square meter room, but the room we were assigned was a bed with little space, about 10 square meters + bathroom. At first, they said we made a mistake and there was no such room. After asking him to look at the order again and again, they said the agent made a mistake. Once again, they said that this room was a suite, and it was someone else who booked it, not us. They lied again and again, how could they have any bottom line. Where is the professional ethics that Hilton Hotel should have! After getting off the plane at more than 6 pm, I immediately took a taxi to the hotel to check in. It was not until after 10:30 pm that I checked into a small room of more than 10 square meters + bathroom. The front desk asked the duty manager to say that he was not there. It was so late that I didn't even have time to eat dinner, and the surrounding area had already gone off work. The front desk of DoubleTree by Hilton Hotel is so unethical. I wonder how the hotel will deal with such employees? DoubleTree by Hilton Hotel should not have such unethical front desk staff...cheating customers.

The room was small and the suitcases could not be opened. Some rooms facing the street may be a little noisy at night, but it was much better after changing rooms. The front desk staff was very enthusiastic. It is close to the Colosseum and convenient to other attractions by subway and bus

I was very satisfied with the service. I wanted to ask for two more bottles of water, and the guy at the front desk took out two large bottles without hesitation. I was satisfied in every aspect.

When I first read the reviews, I was a little hesitant about whether to book this hotel. After checking in, I was very satisfied. The hotel has a good location and a safe surrounding. The hotel design is simple and stylish. The room is spacious and comfortable, and it is equipped with a kettle. However, the tap water has a lot of sediment, so it is safer to boil bottled water before drinking.

The feedback is good. It is very suitable for business trips. Overall it is good. I will choose this hotel for my next business trip. The feedback is good. It is very suitable for business trips. Overall it is good. I will choose this hotel for my next business trip.

Very average, but the price is quite high. If you have other options, you can choose other hotels.

The location of the hotel is very good. There are many places to eat around. It is very close to the Colosseum and the train station. You can go there within walking distance. If you need to take a taxi, you can ask the hotel front desk to help. It is very fast. If there are many people, you can call a big car that can seat 7 people. , one thing to note is that you must confirm the room type when bringing children. There is a separate fee for bringing children in the hotel. This is where we had a problem. Ctrip said that children under 17 years old use existing beds for free, but the hotel did not approve it. We both We paid more than 300 euros in price difference for a room in 3 days, but Ctrip actively helped us deal with it. I would like to give Ctrip customer service staff a thumbs up. It was Chinese New Year and there was a jet lag, so they helped us deal with the problem.

The room is very good, clean and the service is friendly

It's quite a good place and the transportation is relatively convenient. You can reach many major attractions on foot. It takes 12 minutes to walk to Plaza España.