Palladini Hostel Rome

The staff provides exceptional service, being friendly and helpful. The location is convenient, close to the main train station and major attractions like the Colosseum and the airport shuttle stop.

My friend and I had booked this hostel for 4 nights, however sadly due to terrible cleanliness and an overall unhygienic living space, we cut our stay here short by two nights. We have stayed in over 10 hostels in the last three weeks during our travels and to say this was the most expensive one with have stayed at, it has been the worst by far. Basic cleaning practices and standards are not kept here. Firstly, we arrived at the hostel to check in at 12pm. We understood that we would not be able to get into the room until 3pm so they could turn over the room. However, were we told upon arrival that the room was ready which we thought was brilliant so we could settle in. As soon as we entered our room we were greeted with a foul smell similar to fermented cheese (not an exaggeration). As soon as I opened the locker closest to my bed there were a pair of filthy socks left inside by the people before us exuding what smelt like toxic fumes. At this point it was clear the room had not been cleaned properly as there were clumps of hair on the floor next to my bed as well as random dried spillages on the floor. I went out and asked the main desk if they had any disinfectant or spray so we could give our lockers a clean over, which is when I told them about the socks. They said they would send someone. It took a while for someone to arrive so my friend took it upon herself to get some Toliet roll and remove the socks herself as they stunk so bad. When the man arrived to clean it up, the staff were laughing about it and later on two other staff came into the room randomly to look at the wall and mentioned the situation again to us and laughed. We didn’t mind this too much at this point as mistakes happen and things get missed. However once we went to the Toliets it was clear that the cleaning standards were terrible. In one of the toilets there was a black moldy paper sign next to the Toliet saying what you can’t put down the loo. All the toilets and shower cubicles were disgusting, from random stained liquids dripping down the walls to them just rotting and rusting. Drains were full clogged with hair visible. The sinks and taps were covered in stains and were rusting. Hairs all over the sink all the time. Some of the toilets were stained at the bottom with poo. A mop bucket with dirty water was always sat in there making it smell delightful as you can imagine. When you walk into the bathroom itself, there is a horrible muddy foot towel on the floor which wasn’t changed whilst we were there. The showers themselves would every now and then blast you with piping hot water no matter how cold you had the water set. The bedding was a paper thin throw with an itchy material and provided no warmth to you during the night. Finally, once we went to inform the desk that we were going to leave early, not once did they ask any reason as to why. I understand we could be leaving for personal reasons however, it would have been nice to know they are bothered about imp

Me and my friend stayed here in april 2024 for 3 nights and found the hostel disappointing. We booked a 4 bed mixed dorm and ended up sharing with a couple who were probably in their mid 60s (we are 18 & 20). Unfortunately this made us feel quite uncomfortable as young women, as all other hostels have policies where people over 45 need to use a private room. After a horrific night sleep because of these people (obviously behaviour of the guests is out of the hostel’s control) we went to ask to move rooms and we were instantly dismissed by the receptionist who defended the people we were sharing with despite us making it clear we felt unsafe. The toilet stank to the point where we were gagging (clearly a plumbing issue) although the room was decent itself. But the kitchen was very basic with what smelt and looked like someone’s dirty laundry left in one of cupboards. One member of staff randomly walked into the room without warning went into the toilet and then walked out again at 10.30pm without saying anything. Overall very disappointing and not the place to go if you are a young woman.