Guest User
July 20, 2023
The double occupancy double room I booked arrived and said that there is only one person who needs to add 40 euros for one night. The customer service called for more than an hour and told us to check in. They said it was their fault, but the service attitude changed sharply. At the beginning, they said that the time to pay is behind the beauty. I can’t make money. Two words and two words are not a service attitude at all. I seriously doubt that there is a feeling of ripping off customers. I may bully some Chinese who don’t know English or Italian. If there is a problem abroad, I want to pay a few hundred yuan and buy it for peace of mind. Must have an idea!
And we stayed for two nights. When we came back from playing the next day, we found that our underwear was thrown on the ground after cleaning.
Not to mention anything else, this may be a common problem of hotels in Rome, the experience is not good👎
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