Latest Reviews for Robinson Township Hotels

Hilton Garden Inn Pittsburgh Airport South-Robinson Mall
4.4/599 Reviews
I made the reservation through *********** in July 2023 for August 5th to see P!nk in concert that evening. When we got there to check in, my reservation was not showing up in their system. I called *********** customer support and explained the problem ( while doing this, the GM of this location was also working behind the scenes to figure out what happened). They informed me they would need to call the location but prior to them calling I let Hilton’s GM know they were on the phone hoping this would make the process quicker (keep in mind we really needed to get access to our room so we can get ready for the concert that evening). The *********** customer support basically told the Hilton GM that I would need to pay for another room and wait to get refunded for the previous reservation that *********** failed to send to Hilton Garden Inn. I’m truly grateful that your GM went above and beyond to solve the reservation problem without charging me again. While he had to book me at the Moon Township location, he upgraded my room reservation and made sure I knew that I wouldn’t be responsible for this charge. GM’s and employees at both locations were exceptional and very understanding of the fact that I was operating under time constraints so I could get the the P!nk concert on time. If I’m ever in this area again, I will definitely stay at either locations and will definitely book it directly with the hotels and not a 3rd party site.

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