Swiss Flora Royal Hotel Riyadh Reviews

I spent 2 nights here. When I first arrived, they gave me a free upgrade, which was nice. However, the location is very noisy. There is a lot of traffic noise. But is also a large construction site next door which had digging noises from sunrise to sunset every day. My room was ok, but the wifi signal was quite poor, and dropped often. On the 2nd day, I returned from dinner to find housekeeping cleaning my room after 7 pm, which is ridiculous. In their rush to finish, they forgot to replace the bath towels that they removed, and left their master keycard in my room. A half hour later, they were knocking on my door to retrieve the key card. This was a minor annoyance, more than anything. The issue that was not minor was how they treated me when I asked if they could print my departure COVID19 test result. At first they agreed, but the print out was extremely poor quality (it looked like a bad photo copy). When I requested that they try a different printer, they insisted that there wasn't one. When I asked where I could go to print myself, they called their manager. He agreed to print in his office (clearly the claim that there were no other printers in the hotel was a blatant lie). I waited in the lobby for the manager to return. After waiting 20 minutes I gave up, and returned to my room. Thirty minutes later they brought a good printing up to my room. This process should not have been so difficult. The bed was comfortable, the AC worked well. The underground parking garage was nice too. I doubt that I will return, when there are so many other options in Riyadh.