Guest User
March 13, 2025
I travel more than two months every year, and honestly I can say for sure this is the best St Regis in the world and one of the best luxury hotels I have stayed at. The biggest reason is the service and the staff. Especially the butler team, Doreen and Desti. Doreen was so helpful, she made me feel very welcome, and nothing was too much trouble for her. I would feel bad sometimes troubling her, but she always made sure that I feel taken care of. For example my husband got sick and she brought us ginger tea (which is the best ginger tea I had in my life). when we needed medicine, I ordered it online to be delivered to hotel, the butler team made sure i did not need to go down to the lobby to pick up and pay for the medicine in cash, they brought up the medicine and made sure it was the least amount of trouble for me. I also want to thank Guillermina, she was the absolute professional. For me, the best part of staying in a luxury hotels, (aside from the rooms) is the breakfast. St Regis I can confidently say has one of the best breakfast and in room dining. It is Ramadan so there were no buffet, but I could order in room dining breakfast options and honestly the quality is so high, you can tell the chef put a lot of effort. Guillermina was very nice and helpful and I loved the breakfast experience. Of course the rooms were beautiful, the hotel decoration is amazing and I didn’t want to leave. Thank you again to the Butler team and Doreen and Desti and Guillermina for taking care of me and my husband. Hope to come back very soon!