The Mission Inn Hotel and Spa

The service could have been more friendly and accommodating. It’s a huge hotel with twists and turns. Would have been helpful to have someone guide us to our room upon arrival. Also there is no water bottles provided in the room. They make you go to the desk to retrieve them. And we had to request room cleaning.

Great ambience, first time staying in the hotel. The staff was excellent and hospitable we were greeted by every staff member that we came across. They were all passionate and knowledgeable of the history of the hotel. We were able to check in sooner as our room was available. Even though we had a pool side view, there was very minimal noise. The only down side was that someone randomly knocked on our door at night and apparently there was a leak on the lower floor and staff needed to enter the room the following day but they did apologize for the inconvenience. Can't blame them though as I'm sure the person experiencing the leak was WAY more inconvenienced than us. Aside from that everything was great, the food, drinks, staff, and even the guests would share/recommend things to do or see. Would definitely come back again!

Historical hotel with European styles architecture, including multiple courtyards and a chapel.