Extended Stay America Suites - North Chesterfield - Arboretum
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1 night
1 room, 2 adults, 0 children
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Extended Stay America Suites - North Chesterfield - Arboretum

241 Arboretum Pl, Richmond, Virginia, 23236, United States
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Highlights
Free parking
Delicious breakfast
Pets welcome
Amenities
Private parkingFree
24-hour front desk
Wi-Fi in public areasFree
English
Room service
Lobby bar
Picnic area
No smoking in public areas
All amenities
Property Description
With a stay at Extended Stay America Suites North Chesterfield Arboretum in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. This hotel is 16.1 mi (25.9 km) from Short Pump Town Center and 9.3 mi (14.9 km) from Broad Street.
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8.0/10
Very Good
Cleanliness8.0
Amenities8.0
Location8.0
Service8.0
All 100 reviews
Surroundings
Airport: Richmond International Airport
(32.7 km)
Airport: Petersburg Municipal Airport
(54.5 km)
Train: Amtrak - Richmond Staples RD.
(19.9 km)
Train: Ashland Train Station
(39.0 km)
Landmarks: Breakout Games
(170m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

1 Bedroom Queen Non-Smoking
1

1 Bedroom Queen Non-Smoking

1 Queen bed
Non-smoking
Air conditioning
Bathtub
Refrigerator
TV
Room Details
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King Suite With Sofa Bed-Non-Smoking
6

King Suite With Sofa Bed-Non-Smoking

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Studio with 2 Queen Beds-Non-Smoking
12

Studio with 2 Queen Beds-Non-Smoking

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Deluxe King Studio with Sofa Bed-Non-Smoking
11

Deluxe King Studio with Sofa Bed-Non-Smoking

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Queen Studio-Non-Smoking
12

Queen Studio-Non-Smoking

1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

8.0/10
Very Good
100 reviews
Verified Reviews
  • Cleanliness8.0
  • Amenities8.0
  • Location8.0
  • Service8.0
Average for similar properties in Richmond
Most Mentioned
w‍i‍l‍d‍b‍l‍u‍e‍y‍o‍n‍d‍e‍r‍4‍2‍5
March 16, 2025
The hotel smells bad - like mildew The whole place needs a paint job. Halls are dark and dank. The shower curtain was moldy. Bathroom sink was dirty - someone else's hair in the basin. The towels were stained and they smelled bad. Dirt and spills on walls and molding. Will not stay there again, despite the good price.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 15, 2025
My family and I always stay at the Extended Stay America hotel and our experience with Extended Stay is always good and enjoyable. Their staff is always welcoming and helpful. Rooms are in great shape and well clean all the time. I will definitely recommend this place.
S‍i‍a‍ ‍G
March 14, 2025
Disgusting. Avoid at all costs. The room reeked of cigarette smoke. My room was located.next to an emergency exit that people were constantly coming in and out of causing the alarm to go off at all hours of the night for minutes at a time . The light switches were grimy and the bathroom was worse. The toilet seat was off the hinges. When I went to see someone at the front desk, no one could be found. Went to call the front desk and the phone didn’t work. The bed and pillows were the cheapest possible. AVOID
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 11, 2025
My family and I stay at Extended Stay America hotel located in North Chesterfield, our experience with this hotel was very enjoyable and convenient. They room was clean as we were expecting and the staff was very helpful and informative about the area. Definitely recommended to friends and family.
B‍r‍e‍e‍c‍e‍ ‍B
March 8, 2025
Hotel manager (Abe) called me on the way to check in to let me know the reservation was canceled due to being overbooked. He didn't give me any options or further explanation, and tried to shuffle me off the phone. The room had been booked for some time, so it isn't like I was a last-minute reservation. They then attempted to charge me for the room they canceled against my wishes. I saw many negative reviews of this property and will take heed next time I try to book a hotel.
t‍p‍a‍t‍r‍i‍c‍k‍b
September 6, 2024
I am currently staying at this property, my fifth day on site. Where to start? Breakfast offerings is a joke. Either cupcakes or granola bars. The sign says only take 2 items. However, the cupcakes are all gone by 7:30 am. Customer service is a joke. After the first night, I requested service on the tolet...the water was running all night. Asked again after the second night, no response to my requests. I travel a lot for business. Don't come to this property.
B‍a‍r‍b‍a‍r‍a‍ ‍T
September 7, 2024
We had a very warm welcome check in by the staff. We were given a very clean room. My family and I were there for family reunion and our stay throughout was very safe and comfortable. Staff made us feel like we are in home. I will highly recommended this location of Extended Stay hotel.
d‍i‍v‍_‍l‍u‍x‍u‍r‍y‍t‍r‍a‍v‍e‍l
June 28, 2024
@ExtendedStay ARE Y’ALL FOR REAL!!! The @ExtendedStay in Chesterfield, VA on Midlothian Turnpike is a HOT ASS MESS. The housekeeping staff ARE NOT CLEANING THESE ROOMS. The bathrooms are filthy, the furniture is falling apart, the phone don’t work, missing light I cleaned the tub with bleach and dawn because there was ABSOLUTELY WAY my family was stepping in those tubs without some bleach on it
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 11, 2024
We choose this hotel because we were visiting our family in Richmond. Our decision to choose this hotel was very convenient becz hotel was very clean and safe to stay with family. Hotel staff was very helpful, knowledgeable, and professional. We will definitely recommend this place to anyone.

Services & Amenities

More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBoxed/packaged food
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Number of Rooms: 123
With a stay at Extended Stay America Suites North Chesterfield Arboretum in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. This hotel is 16.1 mi (25.9 km) from Short Pump Town Center and 9.3 mi (14.9 km) from Broad Street.

Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and a vending machine.

A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 123 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.

Frequently Asked Questions

What is the cancellation policy for Extended Stay America Suites - North Chesterfield - Arboretum?

The cancellation policy for Extended Stay America Suites - North Chesterfield - Arboretum varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Extended Stay America Suites - North Chesterfield - Arboretum?

Standard check-in time at Extended Stay America Suites - North Chesterfield - Arboretum is 15:00 and check-out time is 11:00.

Can I bring my pet inside the Extended Stay America Suites - North Chesterfield - Arboretum?

Pets are allowed on request at Extended Stay America Suites - North Chesterfield - Arboretum. Charges may be applicable.

How far is the Extended Stay America Suites - North Chesterfield - Arboretum from the closest airport?

The closest airport is Richmond International Airport, and it is about 26 mins from hotel by car (32.7 km).

About This Property

Nearest AirportRichmond International Airport
Distance to Airport32.67KM
Nearest Train StationAmtrak - Richmond Staples RD.
Distance to Train Station19.93KM
Average Price FromSGD175
Hotel Star Rating2