iCyyyLiu
February 26, 2025
I haven't stayed in such a bad hotel for many years!!! First of all, the layout of the room is very unreasonable. It is said to be a suite, but the shape of the room is a polygon, which is very uncomfortable. The lighting is very dim and it feels very depressing.
Secondly, as an old hotel, it has been in Richmond for so many years, but the training of service staff is very inadequate. The attitude of the front desk staff is very indifferent and perfunctory, and there is no basic professional etiquette and polite language. Especially!!! The driver of the airport pick-up service is so bad that he is still doing racist things now, right? Why don't you fire such a person? He smiled at the white people, but turned around and didn't even have a good face to us Asian faces? Am I really Excuse me? And he casually smashed our suitcases, not to mention not handling them with hands, but kicking them with his feet! It's too much! Such rubbish service and attitude, and 1800 a night, haha, it's better to just go and rob~
Blacklist, I will never come again in my life.
Original TextTranslation provided by Google