Kiotari Miraluna Resort

This was our first holiday as a family of 4 with two children. We had an absolutely amazing time. We loved the layout of the premises, they have 7 pools, a few for just the children and toilets spread throughout so you never have far to walk to one. Everywhere seemed to be clean enough for us and the every single staff member we came across was absolutely lovely and always seemed up for a chat. Everyone from the Bar Staff (Ackmed? I'm not sure how to spell his name, sorry) to the cleaners, to the buffet co-ordinaters, very friendly. They were very smiley and friendly to the children and were sincere in their desire to have a laugh. Check in/out was easy and theres also a supermarket right next to the hotel which came in really handy when we run out of essentials, although it was a little expensive. THE FOOD WAS AMAZING! We loved the buffet, and were impressed by the large array of food available, lots of stuff for picky eating children and a tonne of meats, carbs, LOTS of salad stuff, amazing desserts, fruits, beer, red/white wine, fruit juices, literally something for everyone. Not much spicey food if that's what you want but thats not surprising. I honestly dont have anything negative to say apart from the ants and booklice which unfortunately plagued our room. We're not too fussed as we tried to keep the room crumb-free but they seemed to always be out scouting. I know theyre hard to control, but I think we just got unlucky for our room we had (834) The final part of my review I wanted to leave seperate because it really made our experience memorable. The entertainment team were outstanding and an absolute credit to this hotel. I really want the management to realise just how important the animation team is in improving the overall experience to holidaygoers staying at Kiotari Bay. It brings a tear to my eye to remember the experience they gave to my daughter and to ourselves. Every evening after out dinner there was a disco and most of the time after the disco, an aftershow, notably a The Greatest Showman performance and an All That Jazz display. They were absolutely fantastic entertainment and really satisfying to watch with a nice drink from the bar right next to it. There was also an international night catering for certain nationalities which we went to even though my daughter didn't understand any of the words she was still so excited to take part. I think she even learnt a little German. There were three key people who our daughter and ourselves will forever remember and have a special place in our hearts for showing such love and friendliness to all of us. Michal, Shyla and Xav - you should be proud of the people you are and safe in the knowledge that you manifest the very best of people on planet Earth. Michal is probably one of the friendliest and most innocent people I have met in my life and I really hope he goes on to do great things. Shyla is an incredible dancer and just a lovely human being, emitting pure kindness. Xav was fa

Just arrived from the uk and i am always willing to give a place a go and the benefit of the doubt but here’s our experience so far ………. Hotel grounds — DIRTY!!! Considering we’ve arrived and it’s dark you can see filth in every corner !!! Cups, shoes , popped lilos every surface needs a wipe clean. Me and my son have had a walk around a couple of pools and restaurant areas and all of them are filthy. Dreading seeing them in the light of day! Not a Greece 4* were use to not even close !! Rooms — not much better, filthy, yes they must have had an upgrade at some point but the upkeep non existent. Superior family room it’s just not big enough for 4. my kids are older and are cramped onto the tiniest sofa bed that’s not much bigger than a single !!! Aircon non existent!! It’s on and blowing nothing 🤦‍♀️ Staff - seem nice enough and the only reason I have given it 1 star. I will update this review as the week goes on but I would strongly suggest if you have booked this to seriously consider booking elsewhere!