Sun Beach Resort

All was Perfect!!👏🏻🔝

The hotel is split into 2, beach side, main hotel, lovely reception area etc and garden side (opposite side of the road). We were dropped off at the main hotel entrance so obviously thought that's where we check in. No, we were told we had to check in on the other side as we had garden view room. Kind of felt like the poor relatives having to go to the other side. The room was not garden view unless you looked over the balcony as you walked to your room. We overlooked the pool and entertainment stage which actually was ideal. The balcony had sun all afternoon which suited the teen who sometimes didn't want to socialise at the pool and she could also watch the entertainment in the evening whilst also charging her phone! The rooms were clean, spacious (3 adult size people), 3rd bed was a proper bed not sofa bed, even room for a dining table which became a makeshift wardrobe as not enough hangers for 3 people. Plenty of room to store suitcases. The room did need a bit of sprucing up, maybe a lick of paint as it all looked tired and yellow. Beware the over bath shower, if the shower head dips and flow slows, get out the way, the water becomes scalding hot!! Good pressure though. Ants were a problem in the bathroom and we did have a leak from the AC unit but that was fixed the same day. The hotel is under the flight path for the airport as its halfway between Rhodes Town and the airport. After one day you don't notice the planes flying over. It's a busy hotel, ideal for families with school age children. Mini disco every evening, entertainment staff were great with the kids. Every evening there was either Karaoke, dancers or acrobats. Maximum pool depth was 1.35m. Pebble beach so you need water shoes which they sell in the supermarket adjoining the hotel or buy in Sports Direct. The food is good, different theme each evening and the staff are lovely. Special shout out to Theodora who was always so friendly and caring, they all were. They work so hard. Shops, bars and restaurants just a short walk away but far enough not to disturb us. The boat trip to Symi is a must, beautiful island with a visit to the monastery. Rhodes Old Town, catch the local bus, book online through a QR code at reception €4 pp each way adult price. Great for shopping. Checkout day you still have use of everything if you are all inclusive. If you want late checkout/courtesy room its €64 if a room is available. Luggage can be left in a monitored luggage room at main reception. We weren't leaving the hotel until 17.10 so we enjoyed a day at the pool with breakfast and lunch and a quick final visit to the local shops for souvenirs (good prices).

1) Service excellent at the restaurants, bars, reception at the older building - The newer building a bit more cooperation would have been good from reception 2) Food excellent and good choices 3) Pool needs better maintenance and chlorination as it was cloudy all the time. The pool lifeguard should be commended for his work. 4) We did not expect to be paying for loungers and umbrella on the hotel beach albeit 10 euros was not exorbitant, compared to what they wanted to charge at Kallthea and Anthony Quinn beaches 5) Cleanliness excellent My only complaint was the extra charge from a standard room to a ’SUPERIOR’ room. It was a joke and a rip-off. The rooms are exactly alike. Same dimensions and same furniture and quite small for 3 people and closet space good for 2 people. The main difference was that a superior room had tea, coffee and milk every day, a kettle, and water, that is if they remembered to replenish. On 3 occasions we had to ask reception to replenish which they did almost immediately. Of course there was also the view which consisted at looking at the road and a little garden in front of the reception of the newer building. This is really not worth the extra 193 euros. No sea view to speak of. I should have checked with Trip Advisor beforehand as others complained also. All in all I would stay there again albeit I would double check about the rooms and book months before.