Mercure Rhodes Alexia Hotel & Spa

All was great!

A very good hotel with excellent staff It's been surprisingly a good hotel, although the neighborhood doesn't look good. The staff was very welcoming. It felt like being at home, much because of the efforts of Anjie from the reception desk and Meltem from the guest relations department. We're certainly looking forward to the next opportunity to be in Rhodes.

Being here from 3 to 17.09.2024, we felt so good with the hotel's appropriate accomodation conditions and its warm and helpful staff. We thank a lot to the very direct, smooth comunicator and organizer, very kind Meltem (who informed and helped sou much), to Alexandra and the others from receptionist desk. Also we thank a lot to very warm, charming and diligent Filina, to very professional, elegant, kind and hard working Stavros, to the very good chef and active bartender. We appreciate highly these all. Nicoleta&Ion

As with previous reviews don't be put off with outside surroundings on arrival. Hotel is fantastic. From check in to check out everyone was so pleasant friendly and helpful. A special mention for Alexandra on reception who always had time for a chat and nothing was to much trouble. We stayed half board breakfast was very good and plenty of choice although a bit busy at times. Evening meal was excellent. A la carte choice served at table. Food was always superb although half way through stay still had not had anything traditionally Greek. After mentioning this to Stavros our waiter (an absolute gem) he said he would see what he could do,true to his word there was a Greek dish on menu every night for rest of our stay. The food and service especially on an evening was certainly a highlight of the week. The hotel is perfectly located for the bars etc and the old town is only a 15 minute walk away. If we return to Rhodes we would not hesitate in staying at the Alexia again

This was our first holiday abroad for my two daughters (18 & 15) and I and was so relieved to have picked a fabulous hotel!!! Our room was kept clean and fresh, loved the shower and the Nuxe products and the aircon worked a treat! Staff were always very happy to help, even allowing us a few extra hours on our check out day as we had a late flight. We had a lovely view of the sea from our balcony and we were never disturbed by any noise from the nearby clubs! Facilities were great, fab breakfast although wish you'd had pancakes every day as they were delicious. Four course evening meal which was huge - and even though it was a set menu they were wonderful at making something a little simpler for my daughters which we all really appreciated!! Our waiter (who was the same all week) was fantastic and welcomed us every night, even surprising my girls with ice cream for pudding one evening! Location wise it is in a great place, right by the beach or a short walk into both the new or old town - we could manage without google maps by the end of our 7 days. Overall, a fantastic place to stay with my girls - fantastic choice and you gave us a fantastic holiday. Thank you so much x

The hotel was very clean and comfortable. Great location. The best part of the trip was the staff. Nothing was too much trouble. Special shout out to Alex and Valeshia. Will def return next year. Highly recommend a trip to Lindos and the Greek stories restaurant

Highly recommend. I was already at Mercure Hotel in Summer 2023 and it was great. This year it's been even better. The structure is modern, clean and very well equipped. The position is strategic close to the sea, the center and the Old Town. But the best thing certainly is the Staff. MELTEM does a great job with a lot of entertainment such as live music shows with international and Greek music. As well as ALEXANDRA, AGIE and NIKITAS in reception who can interact with guests with professionalism, smile and empathy. You really feel on holiday with them !!! And finally GEORGE, the security man at night, who's very polite. There are many beautiful hotels around the world, but so many nice people all together at the same time is not usual and it's definitely a Plus!!!!