Mercure Rhodes Alexia Hotel & Spa

Worst 4 star hotel I've ever stayed in. Should not be considered 4 stars based on the poor quality beds. This was the worst bed I've slept in, period. There wasn't any sound insulation in my room. A recycling truck showed up at 730am right outside my window with extremely loud crashing noise of dumping glass. I have a video of this which google won't let me post to this review due to size. I also possibly had food poisoning from the kiwis at breakfast. On my first morning I went to grab a kiwi and picked one up that was rotten, I then picked one that looked better. Before lunchtime, I started getting sick. I was so sick that it ruined the rest of the day and the following day. I can't say for sure that this came from the hotel's breakfast but that was the only food I'd eaten that day prior to getting violently ill.

The Mercure Alexia in Rhodes was such an enjoyable experience. Not necessarily because of the facility so much, even though it was very comfortable and clean, but mostly because of the incredible staff here. From the minute I walked thru the doors to the day I left; they made me feel welcome and special. They all treated me with so much respect and kindness, and I mean everyone, from the kitchen staff to the reception desk, and the guest representative that helped me set up trips to Symi and Lindos. i will be staying here again.

A very good hotel with excellent staff It's been surprisingly a good hotel, although the neighborhood doesn't look good. The staff was very welcoming. It felt like being at home, much because of the efforts of Anjie from the reception desk and Meltem from the guest relations department. We're certainly looking forward to the next opportunity to be in Rhodes.

As with previous reviews don't be put off with outside surroundings on arrival. Hotel is fantastic. From check in to check out everyone was so pleasant friendly and helpful. A special mention for Alexandra on reception who always had time for a chat and nothing was to much trouble. We stayed half board breakfast was very good and plenty of choice although a bit busy at times. Evening meal was excellent. A la carte choice served at table. Food was always superb although half way through stay still had not had anything traditionally Greek. After mentioning this to Stavros our waiter (an absolute gem) he said he would see what he could do,true to his word there was a Greek dish on menu every night for rest of our stay. The food and service especially on an evening was certainly a highlight of the week. The hotel is perfectly located for the bars etc and the old town is only a 15 minute walk away. If we return to Rhodes we would not hesitate in staying at the Alexia again

This was our first holiday abroad for my two daughters (18 & 15) and I and was so relieved to have picked a fabulous hotel!!! Our room was kept clean and fresh, loved the shower and the Nuxe products and the aircon worked a treat! Staff were always very happy to help, even allowing us a few extra hours on our check out day as we had a late flight. We had a lovely view of the sea from our balcony and we were never disturbed by any noise from the nearby clubs! Facilities were great, fab breakfast although wish you'd had pancakes every day as they were delicious. Four course evening meal which was huge - and even though it was a set menu they were wonderful at making something a little simpler for my daughters which we all really appreciated!! Our waiter (who was the same all week) was fantastic and welcomed us every night, even surprising my girls with ice cream for pudding one evening! Location wise it is in a great place, right by the beach or a short walk into both the new or old town - we could manage without google maps by the end of our 7 days. Overall, a fantastic place to stay with my girls - fantastic choice and you gave us a fantastic holiday. Thank you so much x