Aiora Resort

We arrived just before dinner ended about 9 15pm, filled out forms and were rushed through to dinner and told to be quick as dinner was about to finish and told sit outside so they could start cleaning! Not the best welcome after a full day of travel! The lady on reception didn’t give a warm welcome and it was all a bit strange. Anyway once we had hurried some food we headed to our room. Do not be fooled by the description of junior suite! There were 3 of us and it was a cosy double at best. A double bed and a very small ( narrow ) chair bed squashed together so you had to exit the double at the end as there was no space between. Storage, There was one shelf and maybe a metre of hanging space for the 3 of us. 2 extra shelves but were 8ft high so unless you’re a giant they were unusable! We lived out of our suitcases for the week. No hooks in the room. One inside the shower and one by the sink. So 2 bathrobes, 3 beach towels and 6 bathroom towels and no where to hang them on top of having all our belongings out and no where to put them! The room was chaotic! Not the relaxing and calm holiday that you want. Air con, the air con says it’s 16 but it isn’t. It felt more like 21 , it was in the 40s for our 1st 4 days and the room was never cool. They also give you one key card so when you leave the room the air con turns off and you are back to a roasting room with no relief from the heat. We had a swim up junior suite! The outside space was wonderful and the pool lovely but there was zero shade so from 11 30am onwards you could not use the space again until around 4 30 when it became slightly bearable. Your only choice was to stay in the room ( the main pool was always full and hardly any shade there too ) or walk to the beach in the blistering heat and pay for loungers with shade there. On the morning of our 2nd day I went to reception to ask for an umbrella so we could make use of our outside space we had paid for and was told to leave it with them. Hadn’t heard anything for 24 hours so emailed and received a reply saying they would be adding shade the next day. Which they did to whole row of swim up rooms. This changed the holiday for the better as we could make use of the swim up pool. It’s a shame this didn’t happen until day 4 of the 7. There were 3 bottles of water on arrival in the fridge but these weren’t replenished so we had to purchase our own water. 2 coffee pods on arrival but once they were gone you had to pay 2 euros for 1 pod. Found this to be unacceptable on all inclusive. We got 3 beach towels from reception and had to pay 30 euros for these! I got 21 euros back at checkout, again I find this unacceptable. I don’t mind paying a deposit in case they are damaged but paying 3 euros to use a beach towel is a bit much. Food, we found the food to be very good. Not loads of choice but what was there was tasty and we always found something to eat. The inside of the restaurant becomes busy as it’s so hot outside no one wants to sit out t

Beautiful, clean hotel. Friendly staff, very helpful. Great experience from start to finish. The food was lovely, something for everyone. Entertainment was really good, got everyone involved. The location of the hotel was great, with a bus stop across the street from reception and plenty shops, cafes, restaurants and bars. Taxis were accessible.