Spa Hotels in Reykjavik

This hotel has a lot going for it, but it's held back by the fit and finish of many of the hotel's spaces. Overall, the hotel just feels dated. The red carpet in all of the halls is faded and stained, the wood floor in the room had a lot of damage, and the spa is way past its prime. On a positive note, the furniture in the room has been updated recently and the pieces were nice plus I found the bed to be very comfortable. Also, breakfast was really good! The service at the hotel was also great. But that spa, ugh. It's a perk of being a gold/diamond member, but the spa is just not in good condition. Most urgently, something needs to be done about the steam room, it smelled awful while we were there and even made other parts of the spa smell. But overall, the spa was just not in good shape with damage everywhere. Also, the location of this hotel isn't great if you're looking to explore Reykjavik but, if like us, you want somewhere with free parking for you to explore the rest of Iceland, then this is a great location for you.

We stayed for 3 nights b&b in April. We arrived early and our allocated rooms weren't all ready but the reception staff amended our room so that we could check in. We also received a room upgrade to a balcony room on the top floor. The room was spacious, good size bathroom and comfortable bed. There was plenty of wardrobe space but no drawers to store smaller items. There was just one issue with the rooms on the top floor, which was they were very hot. Even with the radiators turned off, the staff advised that the heat from the lower rooms rise and can make them warm. There are just 2 small top windows so didn't allow much cooler air to circulate. There was a good selection at breakfast with English and continental breakfast options, tea, coffee, water and fresh fruit juices. The restaurant food was also good and comparable prices to in Reykjavik centre. Good service from the breakfast and restaurant/ bar staff. We used the spa on one of the days and enjoyed this. There are seperate saunas in the male and female changing rooms, with joint hot tub (not jacuzzi), warm small pool and small cold plunge pool. There are seating areas in the pool area with drink service. Towels and robes are provided. The hotel is located outside of Reykjavik centre and about 30 mins walk into the centre. There are a few supermarkets locally, we didn't find any within a short walking distance but there might be some around. The hotel benefits from free parking right outside and we didn't have an issue with the space being full. This was a good location for us as a base to explore the island. The hotel was clean and well equipped to meet our needs. The only issue was the heat in the bedrooms, but apart from that we had an enjoyable stay.

My friends and I wholeheartedly recommend Icelandair Hotel Reykjavik Natura for its excellent customer care from its hotel manager down to front desk personnel, including restaurant staff. We had a rocky start upon check-in but the manager on duty, Mr. Kjartan, resolved the situation to our delight. A very, very special thanks to Manager, Mr. Kjartan, who made our stay comfortable by responding to our particular room choices and necessities. He was most considerate. The three of us who booked two rooms can’t thank him enough for making our stay truly enjoyable and comfortable. Communication with the hotel directly via email and in person was efficient and most pleasant. All of the front desk and spa personnel were professional, welcoming, and helpful. To name a few, Saska, Michaela, Gene, Emma, and several others whose names escape us at the moment were very helpful. The longer we stayed, the friendlier and more approachable they became. Breakfast was ample. Pauline went out of her way to warm up some milk for my coffee each morning. True that an omelette was not available but the scrambled eggs compensated for it. Lots of different pastries and breads, fruits, bacon, vegetables, waffles, and so. many other delicious items for breakfast. Our rooms were cleaned well daily. Hot shower and/or soaking in a tub cured our tired feet and knees. Amenities at the hotel, especially the pool, sauna, steam room, gym, etc. were so well managed and they were attractive in appearance and clean as well. The lobby had original wooden sculptures designed and made in Iceland. It was a perfect place to stay for 8 days in Iceland. Walk towards the Bus Terminal to reach downtown by walking and you’ll get there in 15 -20 mins. passing by houses and apartments - a very pleasant walk. Or get the bus right outside the hotel for 490 kronin (ISK).

When we arrived at the hotel address above, the employee told us that we had booked another hotel. It was a bit strange because the original hotel was written on my mobile phone system, which was correct, but the employees said so, so we had to go to the Grandi he mentioned first. Center hotel check in, luckily it was confirmed to be Grandi center hotel, and there were 2 welcome drink vouchers given when you checked in, which is great👍🏻

Most probably the best hotel in Reykjavik, modern, new, everything in great condition and with a great location. That being said it is a very expensive hotel even for Icelandic standards. So let me start with the highlights of this hotel: - Very comfortable and great materials condition. - AC with individual room adjustable temperature is a great plus for Iceland. - I got the basic room and it felt big enough, modern and super clean. The bathroom was also big but there was no bathtub unfortunately. Great comfortable bed and sheets. - Le Labo bath products are truly amazing. One of the best I ever tried! I also appreciated that for ecologic reasons they weren't in non reusable small plastic bottles. - The rooms are silent and relaxing. I would change the black TV furniture as black always highlight the dust on it.. even when the room is nicely cleaned. - The breakfast is big and overall with good quality. But daily variation should be bigger. - The location is perfect to stroll along the shops and walking distance to the most important city spots. - The spa is beautiful and very interesting. Probably the most well designed small spa in a city hotel I have ever seen. Complimentary use of the spa is a very nice touch indeed. Although it was a really good expericence in no way this was a perfect stay specially when the price tag is considered: - The hall and corridors cleaning left too much to be desirable. At least at 3rd floor corridor there was dust, earth and stains that remained for the whole 3 night stay. It is strange as the rooms are really well cleaned (maybe it's a different team? maybe someone forgot that the corridors are also to be cleaned?). - The reception. It is always busy and sometimes feels chaotic at the proper hotel entrance. I also felt that some guest were treated differently and with more care. I got no welcome drink or even the suggestion to leave the bags. That's ok for me but then I realized the guest next to me was immediately offered all of this. I mean.. consistency is important at this level. - Hidden fees. Ok maybe it was a misunderstanding but when we arrived we were told that the hotel had valet parking only. But nobody told us the extortion each night of it. At the chekout there it was though. Also in the breakfast there was no specific tag with the champagne price but after I filled a glass with it a waiter quickly send me the bill to sign. I mean it is very bad to mix not included stuff in the buffet. Also every egg besides the scramble had a price tag. I mean for almost 700 euros a night is it reasonable to charge for a egg toast?. - The room curtains. Beautifull but totally off for iceland summer status (2-3hours of darkness). Light comes in in every curtain fold so it is impossible to cover it. Every night I woke up several times due to too much outdoor light in the rooms. This should be quickly addressed. It honestly really bothered me. - The spa only opens at 12h00 meaning you cannot use it

Excellent, breakfast is good, no extra bed is possible, but sofa is great! Good location in the city center, parking can be parked on the side of the road

Location is across from the Harpa, very close to Bus stops for tour pick ups, 5-10 minute walk to fantastic restaurants and shopping. Rooms on smaller size with wall shelves for storage and a little worn out but are clean, showers hot, full amenities. Breakfast hearty and really enjoyed the baked granola bars! Reception staff were very friendly and helpful. We had a tour leaving at 6:00 AM and was provided a continental breakfast. Highly recommend!

In the city center, the famous lake, it will take about 10 minutes to walk to the concert hall. Lived on the third floor spire. The room is big in Iceland. There is a small balcony. The Italian restaurant downstairs is quite delicious.

The hotel was nice and in a good location. The staff was very friendly and helpful. There was a lot about the hotel experience that I did not like. First, get real room door card keys. The electronic insert key was ridiculous. In a country with a lot of day travel and changing of clothing layers, the key was a hassle to manage and simply not a good concept. Checked into the room, and the mini refrigerator did not work. It was stocked with warm beers, cocktails, and drinks. I expect this to be found in a pre check in room check. I left a note and it was replaced when I returned. I admit, I did not need the mini fridge and did not expect one, but with there being one, I feel this is sloppy room readiness. Although I had the top room type for the hotel, I did not like the bathroom design. Toilet was behind a translucent glass door by the sink and shower open to the room. I prefer doors and not being able to see the figure of someone in the toilet. Finally, I don’t take parking as a given. The hotel has 5 spaces marked for hotel only. I was given a car park sign for the hotel. Did not expect spaces to always be available. When I checked in, the staff swore there should be a spot, but two cars were illegally parked with no hotel pass. Same happened two more days after day trips. Working this after I paid for parking does not help me. If the hotel is going to have designated and clearly posted spots for guest, monitor and enforce them. One evening the hotel van was even using a space, but the other spots were valid hotel guests. But I should not need to bring license plate pictures for the hotel to enforce their parking. Finally, I was surprised there was not even a small heating pot for water to make instant coffee in the room or coffee for guests in the lobby or bar. Just coffee with the full continental breakfast (which I had better breakfast for less price outside the hotel). I think the hotel used the “designer” concept too much and forgot about guest experience. It is in the Marriott offering, but I would sacrifice location for a better overall guest experience.

Just stayed one night in this beautiful hotel. Wish it was longer. As a Diamond member, we were upgraded to a junior suite, got a free afternoon drink in the hotel bar and had free breakfast. The hotel is very classy and the lobby is full of interesting art. Our room was also beautiful and very comfortable. The bed was very comfortable and the shower was great. The breakfast buffet is very good. We also had dinner in the hotel restaurant which was also delicious and no more expensive than other Reykjavík restaurants where we ate. The staff was also very attentive, and the hotel is very centrally located. The hotel does not offer parking so anyone with a rental car will need to find parking elsewhere. I hope to go back soon!