Minos Mare Royal

Very relaxing message. Almost fell asleep before the end! The girls were very nice and friendly. Very warm in Greece but the air conditioning kept me cool. Would recommend to anyone looking to relax by the sea. My partner really enjoyed it also.

We chose this hotel as our honeymoon destination and I regret it. + Extremely comfortable beds, very clean + they changed our bed linen and towels every day + a beautiful beach near the hotel - the hotel is located in a village 10 kilometers from Rethymno - The ventilation in the room smelled of mold, the air conditioner needs to be cleaned because - Low-quality meat for breakfast, probably from Lidl - it seems to me that breakfast pastries were not homemade but defrosted and baked - Drinks with dinner were charged €4 for one liter of mineral water, one glass of white wine costs €6 - The staff at the reception had a forced smile - The waiters were friendly and nice, but very slow, except when their boss appeared - at the "gala" dinner, the waiter dropped leftover food on my lap (fish skin), he didn't even apologize, he just left - our room was often noisy, as if the walls were shaking from the ventilation - The biscuits for breakfast were old and falling apart, the muffins were too dry. - a welcome drink with a welcome letter addressed to me and my husband we didn't get until the third day. There was cretan raki on the table and only ONE small brandy glass. There were TWO of us. - there was often no water in the cistern. It's not really a 5* experience when you can't flush the toilet. In conclusion, not a 5* experience, bad honeymoon...

Not a bad hotel but very far from the standing and service level of a real 5 stars. Don’t be trapped. No charm except the pool that is quiet but closes early at 7pm so you can’t use it after your day outside. Rooms are fine but ageing, like the toilet flush which did not work properly or the shower flowing in the bathroom and unsettled (hot / cold water). Breakfast is not tasty and dinner is self service, don’t eat here. Hotel full of german tour operators. Poor service level : No laundry service contrary to what was indicated on Booking. No cleaning made during our last day. They knocked on our door the morning of our departure 1h before the due hour whereas weekend were still sleeping. No bottle of water in the room but they still charged us the water from the minibar. No sense of customer relationship, we got a remark that we came too late at the breakfast. Finally location is bad : red flag 2 over 3 days on the beach and anyway the sea is tough so impossible to come with children. Beach is also always windy. And you need to take the car to go to rethymnon Where it is difficult to park.