To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.3
Service3.8
Cleanliness3.6
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All reviews(34)
Positive reviews(32)
Reviews with photos/video(7)
Awesome stay(6)
Clean and tidy(5)
Friendly staff(5)
Negative reviews(2)
ELMER
Standard King Room
Stayed in Dec 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 2, 2024
Great staff. She was really accommodating. Better place than motel 6 that's for sure. Is not a 5 start place but really decent. I'll stay here again for sure
Black Ty
Standard King Room
Stayed in Aug 2024
Couples
1 review
4.0/5
Very Good
Posted on Sep 30, 2024
I respect the fact they locked our bikes up behind a gate
Donald
Standard King Room
Stayed in Sep 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 17, 2023
Staff is excellent, rooms are clean & comfortable, area is sketchy but within walking distance of everything. Staff makes this hotel & reasonable price often. Stay here frequently because of those two positives.
Guest User
Standard King Room
Stayed in Sep 2023
Couples
1 review
4.7/5
Amazing
Posted on Oct 12, 2023
Nice clean room! Huge parking lot available & smoke shop right across the street open late. Staff were friendly and security 24/7. Also need a room key to come in after a certain time!
Guest User
Standard Double Room, 2 Double Beds
Stayed in Aug 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 16, 2023
Friendly staff. Nice rooms . Love that you need key card to enter building at night .
Guest User
Standard King Room
Stayed in Sep 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 29, 2023
I've stayed here a couple times, meets all necessary criteria for stay
Guest User
Standard Double Room, 2 Double Beds
Stayed in Jun 2023
Other
6 review
1.2/5
Posted on Jul 22, 2023
I’m not willing to pay you for YOUR mistakes!!!!
I was charged of $125 for what I don’t did.
I got room 855 with burn wall paper…. So they made decision to change for this again! How many TIMES you charged for this burn??? How many people???
It’s your problem that this issue not registered in your electronic system!
So how many times you took deposit from room 855 for that wall paper burn???
Guest User
Standard King Room
Stayed in Jul 2023
Couples
2 review
4.7/5
Amazing
Posted on Aug 27, 2023
This place is in a great location was clean and great service I do recommend this
Paolo
Standard King Room
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jan 30, 2023
No Resort Fees, free parking structure across the street; downtown location near the Truckee river. Best deal in Reno
Guest User
Standard Double Room, 2 Double Beds
Stayed in Dec 2022
Couples
2 review
4.2/5
Very Good
Posted on Jan 14, 2023
The facility was just right for what we needed. It was clean and spacious. The surrounding area was blighted due to the closure of Harahs and other business establishments. There were some undesirables hanging around the hotel but tolerable. Good Vietnamese and Thai restaurant nearby. Inside the hotel, I felt safe. The front desk folks were very courteous but did not have a lot of knowledge as to where to go or where to eat. Overall, I would rate my stay a 7 or 8 out of 10.
Guest User
Standard King Room
Stayed in Jan 2023
Couples
3 review
5.0/5
Outstanding
Posted on Apr 1, 2023
Stayed for 10 days and the room is so comfortable and having friendly staff
Guest User
Standard Double Room, 2 Double Beds
Stayed in Oct 2023
Family
1 review
3.0/5
Posted on Nov 30, 2023
Good hotel for the price
Guest User
Standard King Room
Stayed in Jan 2023
Family
2 review
4.0/5
Very Good
Posted on Feb 12, 2023
Parking was crazy but hotel was clean and service was great.
Cherice
Standard King Room
Stayed in Jul 2022
Couples
2 review
4.7/5
Amazing
Posted on Aug 4, 2022
Although the hotel is a bit outdated, everything in the room worked perfectly and it was in a great location! Would definitely stay here again. We also needed to change our date last minute and they were willing to help us out.
Jiefa
Standard King Room
Stayed in Nov 2024
Couples
3 review
2.7/5
Posted on Dec 8, 2024
The main hotel is too old and lacks maintenance. The location is good. But not many people go to Reno. It almost became a ghost town.