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Latest Reviews for Reno Hotels

Grand Sierra Resort and Casino
4.3/5124 Reviews
I ordered food to be delivered to my room once. It was missing half of what was supposed to be there. It was also 35 minutes late from when they said it would be delivered. And it was cold. Another night I was waiting for the front desk to pick up the phone for 50 minutes. At 10pm. Another night the two front desk agents I talked to were very confused. The first one gave me wrong info, and the second one corrected what I was told, but then sent me away to come back later. I really like GSR, and I really enjoy the pool, the rooms are beautiful, the nonsmoking rooms are great, etc. But I do feel they could use a massive customer service training overhaul.
Circus Circus Reno Hotel & Casino
4.1/564 Reviews
Downtown Reno
I had a mini suite by myself and that was great! It’s a little older hotel, but I feel happy in those kind of places. Great location, people and a lot of things to do. Also for families.
Best Western Plus Boomtown Casino Hotel
3.7/598 Reviews
The lobster buffet must be tried, the children like to go to the fun center, a variety of games, we did not include breakfast, so it is not clear. There is a 24-hour restaurant on the first floor, and the children's menu is good. There is parking lot, rest assured!

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