La Caserne Chanzy Hotel & Spa, Autograph Collection

Fantastic location right next to the cathedral !  Easy to get around the city center and many restaurants options near by.  The rooms are a bit old but considering the location it may be the best option in the area.  Highly recommended !

Fabulous spot right next to the cathedral so beautiful & definitely recommend a balcony room facing out to the cathedral. Loved this quirky hotel which was once a fire station very modern but with touches of old features towards its former use. The staff went above and beyond to make are break perfect (to booking a restaurant for us to valet parking and just being friendly and helpful)We sipped champagne at the front of the hotel restaurant outside with a back drop of the cathedral. Must just mention the delicious breakfast too.

Overall good stay. Chose La Caserne Chanzy for five nights as part of a summer vacation in France. Reims was home base for exploring the champagne region. We were very happy with the location for a few reasons. The hotel is easily walkable to/from the train station through a popular area filled with shops and restaurants, although with luggage or after a long journey from the U.S. followed by the trip from Paris, it might make sense to take an Uber. We used a car service from Paris, and due to local road construction, access to the drop off location was a challenge, and of course it was raining heavily, compounding the problem. A hotel valet was very helpful, meeting our car after we called the front desk for help, then actually riding with us to direct the driver how to drop us directly at the front door. He brought umbrellas for us all. Excellent service. A local Uber driver would have likely known right where to go. Room 114 is very large with an amazing view of the cathedral. As is typical for France, this is one floor up from ground level. Even so, street noise was not a concern. There is mostly just pedestrian traffic and restaurant with outdoor seating just below. The windows seem very good at blocking sound. They also open all the way up to take advantage of the breeze. Beware of smokers dining outside just below, however, and keep the window closed if you are sensitive to the odor. As others have said, this particular style of room has ample space but would benefit from more furniture, such as a dresser or armoire to fully be able to unpack. The large bathroom is also appreciated, though it has the same tiny sink of a much smaller room, and lacks counter space. This significantly reduces the benefit of booking a larger room. The shower gel was completely empty when we arrived and after one shower, the shampoo was empty as well. The staff filled both once it was brought to their attention, but this seems so basic and essential to the guest experience, I am not certain how it can be overlooked. We enjoyed the quality of the products. One other note about the room, the metal strike plate had not been installed on the door frame where it should reinforce the door latch and deadbolt. It was just the wood frame. In the U.S., that is a potential security issue. We did not feel it was much of a concern though, due to the constant staff presence at the front desk and room key required for the elevator. There were rooms being renovated near us, and assumed this was perhaps a punch list item from updates made to ours as well. For breakfast, be sure to understand that when it ends at 10:00, you should already have everything you wish to eat on your plate. You may stick around to finish eating, but the buffet will be cleared by 10:01. Ten minutes later, all the tables around you will be set for lunch and you will feel like you have overstayed your welcome. Guests experiencing jet lag will need to adapt quickly. A loose schedule without tight