Holiday Inn Express Regensburg Reviews

Response from Property: Dear village,Thank you very much for your kind words and recommendation! We’re delighted to hear that you found our location convenient, the front desk team friendly and efficient, and the food good. It’s great to know that everything went smoothly with your check-in and check-out.We look forward to welcoming you back soon at the Holiday Inn Express Regensburg!Best regardsYour Holiday Inn Express Team Regensburg

Response from Property: Dear Mr Alex Wang,Thank you very much for your wonderful feedback! We’re happy to hear you enjoyed our convenient location, cleanliness, rich breakfast, good coffee, and friendly staff.We look forward to welcoming you back soon at the Holiday Inn Express Regensburg!Best regardsYour Holiday Inn Express Team Regensburg

Response from Property: Dear Guest User,Thank you very much for your feedback! We’re happy to hear that you found your room clean, comfortable, and adequate, and that you enjoyed our excellent breakfast.We look forward to welcoming you again soon at the Holiday Inn Express Regensburg!Best regardsYour Holiday Inn Express Team Regensburg

Response from Property: Dear Abegail Degollado,Thank you very much for your kind feedback! We’re glad to hear that you found our location good and easily accessible.We look forward to welcoming you again soon at the Holiday Inn Express Regensburg!Best regardsYour Holiday Inn Express Team Regensburg

Response from Property: Dear Anonymous User,thank you for your feedback and for highlighting the positive aspects of your stay, such as our convenient location, good facilities, and friendly staff.We are very sorry to hear about the cleanliness issues you experienced. This certainly does not meet our standards, and we will immediately address the matter with our housekeeping and maintenance teams to ensure improvements. Your comfort and satisfaction are very important to us.We hope to have the opportunity to welcome you back and provide you with a flawless stay next time.Best regardsYour Holiday Inn Express Team Regensburg

Response from Property: Dear Summer,Thank you very much for your kind feedback. We are delighted to hear that you appreciated our convenient location, the nearby shops and restaurants, and the easy access to Walhalla and the Old Stone Bridge. It’s also great to know that you found your room clean and enjoyed our breakfast and service.We apologize if the breakfast area felt a bit crowded — especially during peak hours, it can get busy. We are constantly working on improving the guest experience.We hope to welcome you back again soon!Your Holiday Inn Express Team Regensburg

Response from Property: Dear Ms. Präg, Thank you for your detailed and positive feedback! We are very pleased that you appreciated the cleanliness of the rooms, the quiet location, and the proximity to the old town. It's great that you enjoyed our breakfast with its wide selection. We also greatly appreciate your kind words about our friendly team and the smooth check-in and check-out. The proximity to public transportation, parking, and the Edeka supermarket ideally round out the offering for our guests. We look forward to welcoming you back to the Holiday Inn Express Regensburg soon! Sincerely, Your Holiday Inn Express Regensburg Team

Response from Property: Dear Guest User,Thank you for your feedback. We sincerely apologize for the inconvenience caused by the hot water being unavailable from 10 a.m. to 2 p.m. This was due to measures by the city, which are unfortunately beyond our control.Regarding the parking, please note that the garage is operated externally, and we do not have influence over its system or pricing. We regret that this caused you difficulties during your stay.We are sorry to hear that our reception service did not meet your expectations and will share your comments with our team to improve.Thank you again for your honest feedback. We hope to have the opportunity to better serve you in the future.Best regardsYour Holiday Inn Express Team Regensburg

Response from Property: Dear Feiyuedipingxian,Thank you for your feedback. We’re glad to hear that you found the hotel clean and tidy.Regarding the area, our hotel offers a compact and efficient design typical for a city center location, providing all essential amenities within a comfortable space.We hope to welcome you again soon!Best regardsYour Holiday Inn Express Regensburg Team

Response from Property: Dear Geleideriji,Thank you very much for your kind feedback! We’re glad to hear that you found our staff very nice and the parking convenient.We appreciate your mentioning the parking fee and hope this did not affect your overall stay negatively. We look forward to welcoming you back soon!Best regardsYour Holiday Inn Express Team Regensburg

Response from Property: Dear Guest User,Thank you very much for your positive feedback! We’re glad you found our location close to the bus and train stations convenient, and that you enjoyed the breakfast.We look forward to welcoming you again soon at the Holiday Inn Express Regensburg!Best regardsYour Holiday Inn Express Team Regensburg

Response from Property: Dear Xingselvyousheying,Thank you for your feedback and for highlighting the convenience of our location and services. We’re glad you appreciated the direct access from the underground parking garage to the hotel and supermarket.Regarding the parking payment, please note that at each entrance door of the garage there is a sign indicating that the parking discount must be confirmed at the hotel front desk. To avoid extra fees, please ensure this is done at check-out — if this was missed, kindly ask the front desk to credit the discount to you.We appreciate your understanding and hope to welcome you again soon at the Holiday Inn Express Regensburg!Best regardsYour Holiday Inn Express Team Regensburg

Response from Property: Dear Guest User,Thank you very much for your kind feedback and the excellent 10 out of 10 rating! We’re glad to hear that you enjoyed the spacious room and found our breakfast satisfactory.We look forward to welcoming you back soon for another great stay in Regensburg!Best regardsYour Holiday Inn Express Team Regensburg

Response from Property: Dear Guest User,Thank you for sharing your feedback. We sincerely apologize that your room was not cleaned the following day and for the discomfort caused by the temporary bed setup. This is certainly not the standard we aim to provide, and we will address this with our housekeeping team to prevent future occurrences.We’re pleased to hear that you enjoyed our rich breakfast offering.We hope to have the opportunity to welcome you back and provide a much improved stay.Best regardsYour Holiday Inn Express Team Regensburg