To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.3
Cleanliness4.4
Filter by:
Sort by:
All reviews(80)
Positive reviews(4)
Guest User
King Room
Stayed in Aug 2023
Couples
9 review
3.0/5
Posted on Sep 17, 2023
No 24 hour check in desk. Our EasyJet flight was delayed by 2 hours (the usual terrible service from them) so we couldnt get to the hotel before 10:30pm. They need to offer a 24 hour check in desk imo
Anonymous User
Double Room
Stayed in Aug 2023
Business travelers
2 review
3.2/5
Posted on Sep 6, 2023
Perfect for me as it’s right across from the office but probably not so great if you wanted to be in the city centre although it’s only an £8 taxi ride or £2 bus ride. Opposite a Beefeater which was handy but I would prefer an on-site bar and restaurant. Felt a bit uncomfortable on check-in to be asked if I was a smoker (I’m not) and if anyone would be joining me later 😳. Didn’t like the bed being made up with sheets, blanket and counter pane as it’s quite uncomfortable particularly on one of the hottest days of the year although the mobile air conditioning unit helped (first time I’ve had sheets and blankets for over 30 years since the day I got married despite extensive business (weekly) and leisure travel (4-6 times a year)). Hotel was very clean and the bathroom was well equipped. A bottle of water would have been a welcome addition to the room particularly in such hot weather. Not sure who to recommend the hotel to as it’s neither a corporate hotel with all the amenities or a home from home. Breakfast was on offer for an additional £15 and I decided to wait until I checked in to see. As I wanted to be in the office for 8am and there was no menu available, times of service or visibility of a dining room, other facilities or even other guests, I decided it may be too intimate and opted for a cold sandwich I had stored in the office fridge ‘just in case’. Was similarly priced to the executive room I had in the Novotel last week which had a full buffet breakfast included.
Guest User
King Room
Stayed in Sep 2024
Couples
1 review
4.2/5
Very Good
Posted on Nov 5, 2024
The hotel is very good and the transportation is very convenient