Sutera Sanctuary Lodges at Poring Hot Springs
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1 night
1 room, 2 adults, 0 children
All properties in Ranau
Sutera Sanctuary Lodges at Poring Hot Springs
Poring Hot Springs & Nature Reserve, Kinabalu National Park, Ranau, Sabah, 89300, Malaysia
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We Price Match
Last booked 15 hrs ago
Highlights
Delicious breakfast
Lots to do
Top local pick
Excellent service
Ideal locationShow more
Amenities
Outdoor swimming pool
Hot springs
Parking
Restaurant
Children's pool
Front desk (limited hours)
English
Malay
All amenities
Property Description
With a stay at Sutera Sanctuary Lodges at Poring Hot Springs in Ranau, you'll be in the mountains, just a 1-minute walk from Poring Hot Spring and 15 minutes by foot from Viviane Rafflesia Garden. This guesthouse is 24.2 mi (38.9 km) from Mount Kinabalu National Park and 10.5 mi (16.8 km) from Kokob Rafflesia Conservation Garden.
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9.0/10
nice place to relax and chill.
All 74 reviews
Surroundings
Landmarks: Sutera Sanctuary Lodges at Poring Hot Springs
(<100m)
Landmarks: Poring Hot Spring
(<100m)
Landmarks: Taman Refleksologi Poring Hot Spring Substation
(180m)
Landmarks: Poring Tropical Garden
(280m)
Landmarks: Vivian Natural Rafflesia Garden
(300m)
Landmarks: Etnobotani Garden
(400m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
River Lodge
2 single beds and 1 king bed
150.6m² | Floor: G
Has window
Non-smoking
Private bathroom
TV
Tea bags
Electric fan
Check Availability
9
Palm Villa
1 queen bed and 2 double beds
193.3m² | Floor: G
Has window
Non-smoking
Private bathroom
TV
Shower
Tea bags
Check Availability
9
Seraya Suite
1 king bed
Has window
Non-smoking
Private bathroom
TV
Electric fan
Private toilet
Check Availability
9
Serindit Hostel Room with Two Bunk Beds
2 bunk beds
14m² | Floor: G
Has window
Non-smoking
TV
Shower
Electric fan
Daily housekeeping
Check Availability
8
Jungle Lodge
1 double bed
133.8m² | Floor: G
Has window
Non-smoking
Private bathroom
TV
Tea bags
Electric fan
Check Availability
2
Kelicap Twin Share
2 single beds
33m² | Floor: G
Has window
Non-smoking
Private bathroom
Electric fan
Private toilet
Daily housekeeping
Check Availability
6
Serindit Hostel Room with One Bunk Bed
1 bunk bed
Has window
Non-smoking
TV
Shower
Electric fan
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.0/10
Great
74 reviews
This property hasn't received any negative reviews in the past 6 months.
- Cleanliness9.0
- Amenities8.8
- Location9.1
- Service9.2
Average for similar properties in Ranau
Review summary
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Staff Service and Hospitality: Staff are consistently described as friendly, helpful, and attentive, providing good service from check-in to departure. Guests note the professionalism of receptionists and the willingness of staff to assist with activities or requests.(based on 19 reviews)
Leah Koubong
July 2, 2025
A beautiful place but fell short on providing the basic services. My family was looking forward to the big nice bath tub soak but there was not enough hot water to fill up the tub. They said that the water heater tank is small so we must wait to fill the tub in increments. By the time the tub was a quarter filled, the water got too cold while waiting. They were kind enough to move us to another lodge but the water was completely depleted by the middle of the night because they apparently forgot to connect some pipes. We couldn’t even flush the toilets and there was no receptionist available. No water to wash my hands! Paid so much for such negative experience.
JL27
June 30, 2025
Nice place for nature lover. Living in the jungle. Saw many interesting insects on the window glass. Walking distance to the Poring Nature Park.
Ooi Chin Hock
June 20, 2025
Food is good
Very peaceful except when they blow the leafs at 7 am
Guest User
June 17, 2025
Location is good if you want to spend time exploring Poring . Room is excellent. Unfortunately there is no wifi except at the reception and restaurant and internet connection is bad, therefore it is good for someone who wants a good holiday undisturbed. Restaurant food can be improved, portion is good but a bit on the salty side.
Guest User
June 11, 2025
The stay at River Lodge at Sutera Sanctuary Lodges at Poring Hot Springs was totally relaxing, immersed fully in nature with constant gushing sound of the river flowing next to the lodge. There were multiple attractions at Poring Hot Springs, including the hikes to the waterfalls, the canopy walk, and the various pools. We would highly recommend this place.
Badril
May 24, 2025
nice place to relax and chill.
chynthya
May 24, 2025
Very comfortable accommodation, good environment, simple but delicious breakfast. I would like to stay here if I have the chance.
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Anonymous User
May 11, 2025
Amazing place to chills. The nature and sound of river is very peacefully. Good job for receptionist that give the best service.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Hot springs
Additional charge
Parking
Additional charge
Restaurant
Children's pool
Outdoor swimming pool
Restaurant
Restaurant
Restaurant
Style: A la carte
Business hours: [Mon - Sun] 07:00-22:00
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Parking
Additional charge
Front Desk Services
Front desk (limited hours)
Languages Spoken
English
Malay
Public Areas
Gift shop
Picnic area
No smoking in public areas
Garden
Health & Wellness
Public baths
Hot springs
Additional charge
Facilities for Children
Children's meals available
Children's pool
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: [Mon-Sun]07:00–22:00
The property will provide check-in details after booking
If you plan to arrive after 22:00 on your check-in day, contact the property in advance.At the same time, please provide your check-in time
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeAmerican, Asian, Halal
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Paying at the Hotel
Property Description
- Number of Rooms: 12
With a stay at Sutera Sanctuary Lodges at Poring Hot Springs in Ranau, you'll be in the mountains, just a 1-minute walk from Poring Hot Spring and 15 minutes by foot from Viviane Rafflesia Garden. This guesthouse is 24.2 mi (38.9 km) from Mount Kinabalu National Park and 10.5 mi (16.8 km) from Kokob Rafflesia Conservation Garden.
Enjoy recreational amenities such as hot springs and an outdoor pool. This guesthouse also features gift shops/newsstands and a picnic area.
Satisfy your appetite for lunch or dinner at the guesthouse's restaurant, Rainforest Restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours.
Make yourself at home in one of the 4 air-conditioned rooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.
Enjoy recreational amenities such as hot springs and an outdoor pool. This guesthouse also features gift shops/newsstands and a picnic area.
Satisfy your appetite for lunch or dinner at the guesthouse's restaurant, Rainforest Restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours.
Make yourself at home in one of the 4 air-conditioned rooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include ceiling fans, housekeeping is provided daily, and irons/ironing boards can be requested.
Frequently Asked Questions
What is the cancellation policy for Sutera Sanctuary Lodges at Poring Hot Springs?
The cancellation policy for Sutera Sanctuary Lodges at Poring Hot Springs varies depending on the type of room and booking conditions.What is the cancellation policy for Sutera Sanctuary Lodges at Poring Hot Springs?
What are the check-in and check-out times at Sutera Sanctuary Lodges at Poring Hot Springs?
Standard check-in time at Sutera Sanctuary Lodges at Poring Hot Springs is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Sutera Sanctuary Lodges at Poring Hot Springs?
Does Sutera Sanctuary Lodges at Poring Hot Springs provide breakfast?
Yes, Breakfast is offered at Sutera Sanctuary Lodges at Poring Hot Springs. Breakfast option(s): American, Asian, Halal. Does Sutera Sanctuary Lodges at Poring Hot Springs provide breakfast?
Can I bring my pet inside the Sutera Sanctuary Lodges at Poring Hot Springs?
As much as we love pets, unfortunately, we are unable to accommodate them in Sutera Sanctuary Lodges at Poring Hot Springs.Can I bring my pet inside the Sutera Sanctuary Lodges at Poring Hot Springs?
About This Property
| Average Price From | PHP10375 |
|---|---|
| Hotel Star Rating | 3 |