Rpj Hotel Rajkot

Warm welcome with lovely smile on face like “Atithi Devo” by hotel staff. They managed to accommodate while early reaching at hotel. It’s excellent to stay either couple or family, location is perfect to get any local transportation, near by shopping malls and others. Even they have arrange the packed fresh breakfast when we left early morning. Even poolside sitting area can enjoy in the evening to get relaxation, Overall really enjoyed the stay and good to stay again.

Excellent service. Mr.Alam & Mr. Mohitosh Mr.prajwal. Mr. ram doing excellent support Behaviour is good food services good ambience is very well. Sp. Thanks to all staff and team . Strongly recommends... all time good job mr. mohitosh nice service ......... ...... ..... .....

The ........service.......... by subham ............was very nice 👍. .... Amazing .............food quality 😀........... Also good.......,.......🤗🤗🤗🤗🤗🤗🤗 Table setting also ......good ............... Tqu Subham ...........

Very nice events...🥳 Allover is very good and food is very testing.....😇.. All staffs is very helpful and friendly.... Thank you all banquet teem ....🙏 Special thanks for mr. Mohitosh and Dhaval Parmar.... And tnx ram .. prakash.. prajwal.. Rajanish.. irfan.. arjun.. anupam..🙏 Tnx all banquet teem...🙏😇 I am so happy for rpj hotal visit.. Thank you rpj hotal ....

We have just checked out from the RPJ Hotel following a three night stay visiting from the UK to watch the India v England T20 match in Rajkot. Check-in was a smooth process and we had help with our bags which was a nice touch. We booked three ‘Executive Rooms’ and on entering, we were presented with a large sized room. Initial impressions were good - however, that quickly changed when opening the bathroom door. The sink basin, toilet and shower head all had stains and it felt very dirty and unclean. The floor was stained and chipped. The bed was comfortable and the room itself was great. Breakfast was good with friendly staff in the restaurant. We then encountered a few issues. Whenever we book a hotel abroad, a gym and a swimming pool is a must for us - it’s what we need to relax and rejuvenate from a very busy home life in the UK. Both were not available during our stay because of refurbishment. Had the hotel stated that both were unavailable prior to booking. then we would not have stayed here - we would have chosen another hotel that offered those facilities as that is what we look for when staying abroad. To say that the hotel has a gym and a pool which were both not available during the refurbishment, this was very disappointing and is misleading / misrepresentation. We will be taking the matter further on our return to the UK. When we complained to Reception, there was nothing that could be done. A free meal was offered, but it did not work for us in terms of timing as they offered a free lunch which started m at 12.30pm and we were due to leave the hotel at 1.00. We asked for the matter to be escalated to Management, however the matter was left for the reception staff to deal with - it’s very cowardly for Management to stay in their offices and to leave the reception staff to relay messages instead of fronting up to complaining customers. Staff generally are very welcoming and friendly - credit to Shyam for his warm welcome every morning and help. He is a credit to the hotel. However, based on the issues we encountered and the lack of assistance from Management when we raised a complaint which was non-existence, we will not be returning to the RPJ Hotel should we find ourselves requiring a stay in Rajkot.