Guest User
May 29, 2025
A ‘modern. City hotel masquerading as 4-star, while really about 3 (if I was generous) Only 1 lift. So access can be problematic at times. The room we were in was huge. However, it was poorly equipped and maintained. The shower would have been lovely if only the shower head had been cleaned sometime in the last year, and the nasty laminate flooring was uneven and cracked in places, causing a trip hazard. Curtains were difficult to draw. There was no bedside light on my side of the bed. The safe didn’t work. Breakfast was, in my opinion, quite horrible with few choices and many rude tourist groups who made the experience even worse. Food was not restocked quickly. Reception staff seemed to move around in a confused dream.