Oaks Queenstown Shores Resort - Photo Gallery

Response from Property: Dear Michael,Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you enjoyed your stay in our 2-bedroom penthouse and that the breathtaking views added to your experience. We truly appreciate your kind words about the surroundings, amenities, cleanliness, and service. It’s always a pleasure to know that our guests had a great time, and we look forward to welcoming you back soon!Santiago Front Office Oaks Shores Resort Queenstown

Response from Property: Dear JonahG,Thank you for your review and for highlighting both the positives and areas for improvement. We're glad to hear you appreciated the great service and found the shuttle to the city convenient.We’re sorry to hear about the maintenance issues in your room and the impact of the ongoing construction. Please know that all renovation updates are clearly communicated across our online channels and the Oaks website to help guests plan ahead. Your feedback regarding the room condition has been shared with our team to ensure better quality control moving forward.We appreciate your comments and hope to welcome you back for a smoother experience in the future.Kind regards, Santiago Oaks Shores Resort Queenstown

Response from Property: Dear Yuechen,Thank you for your lovely feedback! We’re thrilled to hear that you enjoyed your stay with us and appreciated the service and beautiful views. We hope to welcome you back for another great experience in the future!Best regards,SantiagoFront OfficeOaks Shores Resort Queenstown

Response from Property: Dear Yun Ching,Thank you for your very good review and kind comments. We're delighted to hear you enjoyed the excellent views, comfortable accommodation, and the modern, cozy design of your penthouse.We hope to welcome you back to Oaks Shores Resort Queenstown for another memorable stay.Kind regards, Santiago Oaks Shores Resort Queenstown

Response from Property: Dear Guest,Thank you for your review! We’re thrilled to hear that you enjoyed the beautiful views and appreciated the new amenities in the apartment. It’s great to know that the location was convenient for you as well.We hope to welcome you back for another wonderful stay at Oaks Shores!Best regards, Santiago Oaks Shores Team

Response from Property: Dear Kelly,Thank you for choosing Oaks Shores and for sharing your experience with us. We are glad to hear that you found our one-bedroom lake view apartment comfortable and well-equipped with everything you needed, including comfy beds, a cosy living area with a fireplace, a good kitchen with an oven and dishwasher, and a clean, minimalist bathroom.We apologize for any inconvenience caused by the parking situation during your stay. Rest assured, we take your feedback seriously and will look into ways to ensure that reserved parking spaces are available for our guests as intended.Your feedback helps us improve, and we appreciate your understanding. We hope to have the opportunity to welcome you back for an even better experience in the future.Best regards, Santiago from the Oaks Shores Team

Response from Property: Dear Supunsa,Thank you for taking the time to leave a review! We’re delighted to hear you enjoyed the cleanliness and service during your stay. We appreciate your feedback on the amenities and surroundings. We're always looking for ways to improve and will take your comments into consideration as we continue to enhance our guest experience.We hope to have the pleasure of welcoming you back in the future!Best regards,Santiago Oaks Shores Team

Response from Property: Dear SunYufei, Sorry you left the hotel feeling disappointed. Rest assured, your feedback will be shared with team so we can improve our services. Kind Regards,The Oaks Shores Team

Response from Property: Hi, thank you for your positive comments. We are happy to know you enjoyed your stay. Our gym will be renovated in the near future, with new facilities available after renovations. Thanks again for your positive comments.