Sofitel Queenstown - Hotel & Spa - Photo Gallery

Response from Property: Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our cozy little hotel to your liking, and we appreciate your comments about the room amenities and the availability of a pillow menu to suit your needs.We apologize for any inconvenience you experienced with the construction noise in the morning. We understand how important a peaceful environment is for our guests, and we'll do our best to minimize such disruptions in the future.Your feedback about the gym's cleanliness and the comfort of the pillows is also valuable to us. We will address these issues to ensure a more enjoyable stay for our future guests.We appreciate your constructive comments, and we hope you'll consider staying with us again in the future. We'd love the opportunity to provide you with an even more pleasant experience. If you have any specific preferences or requests for your next stay, please let us know, and we'll do our best to accommodate them.

Response from Property: Bonjour Valued guest,We very much appreciate your comments regarding your stay at the Sofitel Queenstown - Hotel & Spa. We're delighted that you enjoyed our prime location and the unique ambiance of our lobby. Your feedback on breakfast is valuable, and we’ll take it into consideration to enhance our offerings. It's great to hear that you found the SPA bathtub comfortable—we want all our guests to feel relaxed and at home. We truly appreciate your kind words and hope to welcome you back soon!Kind Regards,Pradnya LohateFront Office Manager

Response from Property: Bonjour Wuchang69,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the location and the stunning views of the snow-capped mountains and the bustling town. It's great to know that you appreciated our thoughtful service as well. We understand that pricing is an important factor, and we strive to provide value that matches the experience. Your feedback is invaluable, and we hope to welcome you back soon!Kind Regards,Pradnya LohateFront Office Manager