Hotel Terrasse Dufferin

Excellent Management. What an amazing experience. Wonderful Management that was so intuitive. Every thinkable convenience that you would need , they provide. Extra towels no problem, things to do no problem. Amazing location and very well kept hotel. This little gem was so perfect in every way . It’s amazing management like this that make your holiday great and memorable. Special thank you to Amelie for making such a wonderful time for us .

This was my second time visiting this hotel. The first time was 30 years ago and stayed in the suite. The suite is spacious and great for a family. View is wonderful and has a little kitchen. This visit with only one room left we stayed in the basement. Honestly it’s small but we only slept in there! Bare bones and nothing has changed in 30 years but I don’t mind that personally. The best qualities about this hotel is the staff and location! Emily was a delight to work with and so accommodating. Check in was effortless. Small treats are in the fridge to get you going in the morning including orange juice. The location is amazing with views of the at Lawrence and minutes to street entertainment. We will be back!! Thank you!

Location, Location, Location. Staff there the best. Friendly ..

Zina and Amelie were 10/10 excellent hostesses - friendly and extremely attentive to all our needs, including recommending where to eat & addressing room concerns. The fridge was stocked with complementary drinks & snacks. The hotel is located in old town directly next to the US embassy, across the Fairmont Chateau, and is within walking distance to/from everything. Parking was easily accessible. As far as location and the staff, this hotel is a 10/10. Now unto the hotel - the physical building and room themselves - resemble a hostel and are in desperate need of renovation and a paint job on the outside. We did not get restful sleep as beds were either too firm or too soft & the pillows were old and thin. The floor between the room and kitchen was separated by a 1in platform, which is an accident waiting to happen. The room does not have central air conditioning; instead it has a window unit that is pretty old and loud, so it was difficult to sleep in the night. But we are very thankful to Zina, who did her best to resolve the issue. The carpets had stains, wallpaper was peeled/ripped/torn, and the bathroom doors and walls were yellowed. The outlets upstairs did not work, except for one in the spare bedroom meant for kids. This hotel could be a "cherry on top" with its excellent location and staff, but as is, it's a 2-star hotel. Management reacted to our review as a personal offense. To support our review, pictures are posted with this review.

What a great place! I was looking for something that would be in the center of everything and have a good view. I found it at the hotel Terrasse Dufferin. Amelie was helpful to update my reservation to a room with a balcony and it did not disappoint! The room itself had a nice living space with a kitchenette, the bathroom was clean and the bedroom was comfy and had a bureau/work desk. The balcony had a small table for me to enjoy watching the sunset and have a few beers. The building is old but it’s got a nice charm to it. This place does not have elevators so plan on walking up and downstairs If you’re on any of the upper floors. I also like the fact that this hotel is just a few steps away from shops, restaurants, and most nearby attractions. If you’re in Quebec City I would definitely recommend this place to call home while you’re in town. Also, thank you Amelie for arranging for a driver to pick me up at the airport, so convenient!